Office Assistant

2 weeks ago


Worcester, United States Worcester RISE for Health Full time

Worcester RISE for Health is searching for a new team member We are looking for an administrative assistant for our non profit organization and the medical practice. During clinical days, you’ll be responsible for serving as our front desk staff welcoming and directing patients, assisting with referral processing and helping our newly arriving refugee families navigate health insurance. During non-clinical days, you will work collaboratively with our diverse team, provide administrative support to the executive director, create and manage inventory, manage external referrals and support communication with our partners and funders. Applicants should be extremely thorough, possess excellent communication skills, be fully proficient with Microsoft Office programs and be passionate about supporting newly arriving refugees and immigrants Experience in healthcare is plus Send us your resume today to become part of the team Responsibilities: • Answer phone calls and emails and create efficient processes for intra-office communication • Perform function of front-desk staff during clinical days to check in/out patients • Assist with referral processing and insurance navigation • Provide administrative support to the executive director • Create and manage inventory • Manage external referrals • Support communication with our partners and funders Qualifications: • Display excellent written, problem-solving, and verbal communication skills • Customer service experience in our industry is preferred • Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues • Associate's degree preferred but not required to apply • History of being deadline-driven and extremely organized Compensation: $19 - $23 hourly

• Answer phone calls and emails and create efficient processes for intra-office communication • Perform function of front-desk staff during clinical days to check in/out patients • Assist with referral processing and insurance navigation • Provide administrative support to the executive director • Create and manage inventory • Manage external referrals • Support communication with our partners and funders



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