Case Coordinator

1 month ago

New York, United States Center for Alternative Full time
Job DescriptionJob Description

Job Title: Case Coordinator

Job Summary:

CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The CASES Court Services department services court mandates or endorsed programming at all points in the criminal legal process. CASES operates, alternative to detention (ATD) and alternative to incarceration (ATI) community-based programs that are facilitated by the NYS Office of Court Administration (OCA) judiciary. CASES interfaces with multiple stakeholders to support these ATD and ATI program options for thousands of defendants in multiple boroughs. Specifically, the arraignment team screens approximately 10,000 defendants a year for ATD and ATI programs, Supervised Release and Newstart. Additionally, the ATI Intake Assessment Team screens 500 people per year to divert people into 3 (three) CASES community-based programs: Reframing Opportunity Alternatives and Resilience (ROAR), Nathaniel Community Success (NCS), and Nathaniel Assertive Community Treatment (NACT). All Court Services teams are dedicated to the CASES mission and facilitating release and positive court outcomes.


Salary: The salary for the role is $56,000 per year.


Shift Hours: This position is full-time Monday-Friday.


Location Address: 151 Lawrence Street Brooklyn NY 11201.


Workplace Flexibility : In-office

What You Will Be Doing:

  • Case Coordinator will provide supervision and community-based services to a caseload of pretrial participants.
  • Conduct Supervision introduction/orientation meetings with new participants to review supervision conditions within 24-48 hours of release.
  • Case Coordinator will coordinate reporting schedule and the mandatory methods of communication required under the participant’s supervision plan.
  • Case Coordinator will work collaboratively with the court and other pretrial staff team to facilitate and ensure participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case.
  • Case Coordinator will review legal and court screening documentation and work with participants to analyze their offending behavior patterns and identify behavioral changes. Implement support that may reduce likelihood of any pretrial arrests.
  • Case Coordinator will conduct service need assessments. Examine psychosocial needs and problems, including the severity of mental and substance use disorders that may affect participation, engagement, and the individual motivation in continuing in supervision and treatment plan.
  • Case Coordinator will link participants to treatment based on their eligibility, preferences. Provide escort to community services as needed.
  • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives.
  • Provide all services in a manner that is gender-responsive, trauma informed, and that adheres to the core principles of risk-need responsivity.
  • Case Coordinator will maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational training and employment services providers, legal services providers, medical care providers, and family providers).
  • Case Coordinator will follow program community-based monitoring protocols for high risk and high need program participants. Provide case reviews to addresses complex cases.
  • Utilize program database to report, provide assessment, and enter supervision and progress notes.

What We Are Looking For:

  • Bachelor’s degree or equivalent experience.
  • Problem solving techniques and motivational interviewing and case management approach skills to help motivate and engage individuals in any needed process of change.
  • Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
  • Extensive knowledge of community treatment, support services and resources
  • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services
  • Experience using databases such as Salesforce.

Preferred but not required:

  • Spanish speaking a plus

Benefits: 

  • CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

    • Medical
    • Dental
    • Vision
    • Vacation and Paid Time Off – starting at 25 days
    • 12 Paid Holidays per year.
    • Flexible Work Arrangements whenever possible. May be Fully onsite, Hybrid, Flexible, or Fully Remote. View individual job descriptions and work flexability details.
    • Retirement 403(b) Competitive matching up to 6%.
    • Employee Referral Program

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.  

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. 

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