Clinical Case Coordinator

1 week ago

New York, United States Center for Alternative Full time $67,500
Job DescriptionJob DescriptionJob Title: Clinical Case Coordinator


Job Summary:

CASES is seeking a Clinical Case Coordinator with exceptional organizational skills and attention to detail for our Pretrial Services Case Management Program. This role involves promptly engaging with new participants through Supervision Introduction/Orientation sessions to discuss the supervision plan's requirements. The Clinical Case Coordinator supports participants in adhering to supervision schedules and court dates throughout their legal proceedings. Additionally, the Clinical Case Coordinator evaluates participants' service needs and collaborates on service plans tailored to their needs and aspirations. The Clinical Case Coordinator is committed to providing services that are strengths-focused, gender-responsive, and culturally attuned, all while maintaining the fundamental principles of risk, need, and responsivity. The goal is to diminish repeat offenses, foster involvement in community treatment programs, and aid participants in reaching their personal objectives for treatment, recovery, rehabilitation, and seamless reintegration into the community without crime. This position operates from the program's borough office and includes fieldwork across NYC to support participants.


CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.


Salary: The salary for the Clinical Case Coordinator role is $67,500 per year.


Shift Hours: This position is full-time working Tuesday through Saturday from 9:00 am to 5:00 pm.


Location Address: 4 West 125th Street, NY, NY 10027


Workplace Flexibility: Hybrid


What you will be doing:

  • Provide supervision and community-based services to a caseload of pretrial participants
  • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan.
  • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case.
  • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests.
  • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment.
  • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services.
  • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests.
  • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment.
  • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services.
  • Enter assessment, supervision appointment reporting, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and in a timely fashion.

What we are looking for:

  • Master’s degree in social work, Mental Health Counseling or comparable professional degree
  • Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
  • Extensive knowledge of community treatment, support services and resources
  • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services

Additional, preferred skills we are looking for but are not required:

  • Licensure preferred
  • Spanish speaking preferred
  • Experience using databases such as Salesforce

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days
  • 12 Paid Holidays per year.
  • Retirement 403(b) Competitive matching up to 6%.
  • Employee Referral Program

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.


CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.




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