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Clinical Case Coordinator

3 months ago


New York, United States Center for Alternative Full time
Job DescriptionJob DescriptionJob Title: Clinical Case Coordinator

Job Summary: 

We are seeking a skilled and compassionate Clinical Case Coordinator to join our Pretrial Services Case Management program. As a Clinical Case Coordinator, you will provide supervision and community-based services to a caseload of pretrial participants, working closely with them to ensure their successful completion of mandated supervision appointments and court appearances.

Salary: The salary for the Clinical Case Coordinator position is $65,000 annually.

Shift Hours: This position is full-time Monday through Friday from 9:00 am to 5:00 pm.

Location Address: 424 East 147th Steet Bronx NY 10455.

Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning)

What you will be doing: 

    • Conduct Supervision Introduction/Orientation meetings with new participants within 24-48 hours of release to review supervision conditions and develop a personalized supervision plan.
    • Collaborate with the court and other pretrial staff to facilitate participants' successful completion of mandated supervision appointments and court appearances.
    • Conduct ongoing service need assessments to identify participants' psychosocial needs and problems, including mental and substance use disorders.
    • Link participants to community-based services and provide escort to appointments as needed.
    • Utilize problem-solving techniques and motivational interviewing to engage participants in the change process and promote positive behavioral changes.
    • Maintain collaborative relationships with community providers to ensure participants receive comprehensive support services.
    • Enter assessment and supervision appointment reporting into program database and conduct electronic charting activities in accordance with confidentiality regulations.
    • Meet monthly case management contact and outreach goals and provide culturally competent services in accordance with CASES policies and practice.

What we are looking for: 

  • Master's degree in social work (MSW), Mental Health Counseling (MHC), or a comparable professional degree (LMSW, LMHC) from an accredited institution.
  • Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders, and involvement in the criminal justice system.
  • Extensive knowledge of community treatment, support services, and resources, including mental health, substance use, and employment services.
  • Familiarity with the criminal justice system, court processes, and alternative to detention/incarceration services.
  • Experience using databases, such as Salesforce, to track client progress and manage case information.
  • Strong understanding of trauma-informed care and culturally sensitive practices.

Preferred but not required:

  • Bilingual English/Spanish preferred


   Employee Benefits:  

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:  

  • Medical 
  • Dental 
  • Vision 
  • Vacation and Paid Time Off – starting at 25 days off annually
  • 12 Paid Holidays per year.  
  • Our Workplace Flexibility Policy allows for various work arrangements, where possible. May be Fully onsite, Hybrid, Flexible, or Fully Remote see individual job descriptions work schedule details.
  • Retirement 403(b) Competitive matching up to 6%. 
  • Employee Referral Program. 
  • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES. 

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.  

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.