Sr. Technical Service Representative
3 months ago
About us:
Polynt is one of the world's largest manufacturer and supplier of composites, coatings, and intermediates with major customers across four continents. With 65 years of history, we provide a wide range of products designed for key sectors such as industrial, transportation, building and construction, marine, medical, consumer, and food additive markets.
Our R&D department is a group of talented and well experienced individuals who are ready to share their knowledge and expertise.
Benefits:
- Polynt offers generous PTO benefits
- 401k with employer match
- Medical coverage including PPO, HSA, and FSA
- Vision
- Dental
- Long term disability insurance
- Company paid short term disability insurance
- Employee Assistance Program
- Tuition reimbursement
- Company paid life insurance
- Paid holidays
About the job:
- The Senior Technical Service Chemist will interface with customers, sales, application testing, procurement, and product development.
- Provide technical support to existing and prospective customers regarding Polynt resins for coatings.
- Troubleshoot and provide solutions to customers who are experiencing issues with using Polynt resins in their paint formulation.
- Provide performance data in support of product promotions to customers and educate the coatings industry regarding new product introductions.
- Develop a thorough understanding of customer needs and recommend future development projects to meet their needs.
- Integral member of the product developmental team ensuring customer needs are understood and communicated.
- Generation of technical reports, invention disclosures, presentations, and product literature.
- Up to 25% travel to support customers is possible.
Requirements:
- BS in chemistry with a minimum of 7 plus years of solvent-based and water-based paint formulation experience.
- Knowledge of paint formulation techniques covering multiple coatings application areas including both architectural and industrial markets.
- Familiar with various equipment and techniques for applying coatings.
- Experience as a paint formulator at coatings / paint manufacturer is required.
- Proven track record with commercializing new products.
- Strong customer interaction skills.
- Proven record of innovative thinking and technical accomplishments.
- Root cause analysis and corrective action techniques are a plus.
- Excellent oral and written communication skills and the ability to work in a team environment.
- Efficient in Excel, Word, and PowerPoint
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