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Application Sales Engineer

2 months ago


Carpentersville, Illinois, United States OTTO Engineering Full time
About the Role

As a Sales Application Engineer at OTTO Engineering, you will play a crucial role in driving the growth and development of our North American Sales Team. This position requires a unique blend of technical expertise, business acumen, and exceptional communication skills.

Key Responsibilities
  • Project Management: Support and initiate sales projects in North America, ensuring timely completion and meeting customer expectations.
  • Customer Support: Provide assistance to Sales Managers, Major Accounts Manager, and distributors to achieve sales project objectives.
  • Relationship Building: Foster strong relationships with customers, representatives, and distributors through regular visits and communication.
  • Resource Management: Coordinate multiple projects simultaneously, manage direct and indirect resources, and prioritize tasks effectively.
  • Opportunity Identification: Monitor major assigned opportunities and provide assistance to capture business, working closely with the RSM.
  • Technical Support: Communicate and work with customers' engineers for design-in support, conveying requirements to the Product team.
  • Proposal Development: Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Technical Issue Resolution: Identify and resolve technical issues of assigned accounts to ensure complete customer satisfaction throughout the sales process.
  • Product Development: Collaborate with the internal Engineering team for product development, understanding the Phase Gate Process OTTO Utilizes.
  • Market Feedback: Provide market feedback to management, including competitive position, new product opportunities, forecasts, and long-term planning objectives.
  • Travel and Representation: Travel to customers and sales representatives' locations, as well as support domestic trade shows as needed.
  • Additional Duties: Assist with other related duties as required or assigned.
Requirements
  • Education: Bachelor's Degree in Mechanical or Electrical Engineering (preferred).
  • Experience: Minimum 2 years of relevant experience in a manufacturing sales position with technical aptitude.
  • Skills: Excellent project management skills, detail-oriented, and strong oral and written communication skills.
  • Availability: Availability for non-standard or extended work schedules.
  • Computer Proficiency: Proficient in Microsoft Office, Excel, and PowerPoint.
  • Technical Aptitude: Strong technical aptitude, ability to learn quickly, and apply knowledge to new applications and customer requirements.
  • OTTO Products Knowledge: Relevant experience and knowledge of electro-mechanical switch products (preferred).
  • Project Management Experience: Background in project management experience essential.
  • Self-Motivation: Self-motivation and ability to complete projects with strict guidelines.
  • Fast-Paced Environment: Ability to work in a fast-paced environment and be proficient in multi-tasking.
  • Detailed-Oriented: Detailed-oriented and proven follow-up skills.