Program Manager, Senior Center Aging Mastery Program

3 weeks ago

San Francisco, United States On Lok Full time $38 - $51
Job DescriptionJob Description

On Lok Day Services

The 30th Street Senior Center is San Francisco's largest multipurpose senior center with eight programs serving more than 6,000 seniors per year. We offer multiple programs for active seniors citywide including exercise classes, delicious meals and a variety of social activities to carry out our mission to help seniors remain healthy, independent and in their communities for as long as possible. Our Aging and Disability Resource Center, home delivered meals, and case management programs, provide additional support to seniors in our community.


Job Purpose: The 30th Street Senior Center is San Francisco's largest multipurpose senior center with eight programs serving more than 6,000 seniors per year. We offer multiple programs for active seniors to carry out our mission to help seniors remain healthy, independent, and in their communities.

The On Lok Day Services Program Manager is responsible for the management, community engagement and outreach, supervision, compliance, and ensuring program integrity of the OLDS programs.

Roles and Responsibilities:

PROGRAM/CENTER MANAGEMENT 60%

Essential Function
•Supervise a team of frontline staff
•Manage daily operations, continuous improvement, and evaluation of OLDS programs through data analysis and program measures.
•Develop, plan and implement programming and services appropriate for ethnically and culturally diverse older adults and adults with disabilities.
•Manage relationships with community partners, vendors, external sites, and citywide programs.
•Develop and implement training and orientations to the programs, services, and applicable policies and procedures for staff and volunteers.
•Perform Manager-On-Duty responsibilities as required in support of the daily operations of the Center and all programs.
•Perform other related duties and responsibilities as required.

COMPLIANCE 20%

Essential Function
•Responsible for departmental budget oversight, by monitoring expenses and analyzing financial statements in partnership with OLDS leadership.
•Responsible for reporting on contractual deliverables, and assists in the preparation of grants and foundation reports.
•Responsible for contract compliance, audits, and annual monitoring, per regulatory body.
•Maintain departmental administrative and operational policies and procedures in accordance with regulatory body.
•Responsible for participant safety in programs.

STRATEGIC PLANNING & LEADERSHIP 20%

Essential Function
•Through cause-driven leadership, embody the mission and vision of On Lok by relentlessly pursuing quality of life for seniors and their families in San Francisco
•Hire, train, supervise, and evaluate program staff and interns. Oversee the recruitment, training, recognition and supervision of independent contractors and volunteers.
•Member of the OLDS Management Team. Collaborate with OLDS leadership and Program Managers to improve client services, programs, and engagement.
•Represent On Lok through community presentations, public speaking and outreach. Promote the Senior Center in partnership with the marketing department social media efforts.
•With direction from the Executive Director, work in conjunction with the Development team on corporate volunteer opportunities for OLDS and serve as a steward of donations and gifts.

Supervisory Responsibilities:

•Manage the department's strategic and operational goals.
•Implement and communicate direction for goals, policies, and strategy for achievement.
•Motivate and lead department staff performance and escalate issues as necessary.
•Strategically and systemically handle staff development and performance.
•Anticipate challenges and put a strategy in place to resolve in a timely manner.
•Align department and employee actions, behaviors, and professional goals with On Lok's mission and goals.

Required Qualifications:

  • Bachelor's Degree in related field
  • 1-2 years of management experience
  • Bilingual in English and Spanish
  • Working knowledge of computers and excellent writing skills required
  • Must have access to a car, valid CA driver's license with clean record and proof of insurance

Preferred Qualifications:

  • Certification by the ASFA, ACSM, NSCA, NASM

On Lok's Employee Benefits include (eligible for any regular position for 20 hr/wk or more):

  • Medical, Dental, and Vision coverage
  • Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
  • Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
  • Pet Insurance and additional discounts
  • Holidays (10 per year), vacation time, sick leave, and long-term disability insurance

Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime.

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records.

On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.

If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (recruitment@onlok.org).



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