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Operations Coordinator
3 weeks ago
NEWITY is America's Small Business Marketplace, focused on empowering entrepreneurs with access to trusted loan solutions. We are looking for an Operations Coordinator to join our team. The ideal candidate will have 1-2 years of experience in document management or processing type roles. Experience in loan servicing or collections is a must. This role requires strong organizational skills, a high level of attention to detail, and the ability to communicate effectively over the phone and through email. This is a great opportunity for someone who is interested in working on a fast-paced dynamic team and who is passionate about helping others.
Key Responsibilities:
• Organize and prepare loan sale packages and review for accuracy
• Assist in collections efforts
• Conduct document reconciliation to ensure accuracy and compliance
• Assist servicing team in post close review process as needed
• Support operations team in putting together reports and managing portfolio data as needed
• Stay current on requirements and SOPs as they relate to the function
Qualifications:
• Intermediate Excel knowledge with the ability to use as a tool on a day-to-day basis
• High level of attention to detail and organization
• Comfortable in dynamic, high-volume environments
• Exceptional interpersonal, written, and verbal communication skills
• Ability to handle a wide range of situations over the phone with tact and diplomacy
• Ability to read and understand financial documents and do basic mathematical calculations
• Comfortable using HubSpot or other CRMs is a plus
• Able to multi-task under time pressure
• Entrepreneurial spirit and willingness to take on challenges
Base Rate: $24/hr - $27.00/hr
• Annual performance bonus
• Comprehensive health, dental, and vision insurance.
• Retirement plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Collaborative and innovative work environment.
NEWITY is an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws
Requirements:-
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