Client Communication Manager

2 weeks ago

Milwaukee, United States Bray Associates-Architects INC Full time
Job DescriptionJob Description

Client Communication Manager

Our firm is currently seeking a Client Communication Manager to join its growing and talented marketing department. The candidate must be an excellent communicator, both verbal and written, as well as detail-oriented, flexible, and organized. It is critical that this team member also possesses strong time-management skills and is capable of managing multiple projects simultaneously. The ideal candidate will have a minimum of seven (7) years of marketing and communication experience, and familiarity with K-12 clients and/or referendum campaigns. Working knowledge of Adobe Creative Suite is required.

Responsibilities

Responsibilities include, but are not limited to:

  • Work closely with Director of Marketing and Communications and senior leadership to maintain, develop, and implement client-focused communication and initiatives.
  • Act as a communication liaison between clients and internal teams.
  • Provide direction to marketing designers as it relates to communication campaign strategy.
  • Support, and at times participate in, client introduction meetings and interviews when client communications and/or referendum support are critical to architectural selection process.
  • Manage client communication and referendum campaigns including develop and maintain detailed communication schedules; lead client meetings; create content for various mediums; develop social media plans; write press releases; and coordinate with specialists and designers to develop materials.
  • Assist with the development of materials needed to support focus group and committee efforts such as agendas, summaries, worksheets, boards, presentations, etc.
  • Review and edit monthly project progress reports developed by the marketing team on behalf of clients.
  • Respond to and coordinate client requests related to communication support.
  • Lead coordination of, and attend, client events such as groundbreakings, open houses, ribbon cuttings, etc.
  • Assist with the development, distribution, and analysis of client surveys.
  • Ensure all materials support the firm’s strategic goals and brand identity and take into account intended use and audience.
  • Manage marketing activity reports related to referendum campaigns and results.
  • Contribute to team efforts by accomplishing job-related tasks as needed.

Qualifications

The ideal candidate shall have:

  • A bachelor’s degree in marketing, public relations, communications, journalism, or related field.
  • A minimum of seven (7) years of marketing and communications experience.
  • Proven experience managing and leading teams.
  • Demonstrated ability to write and communicate in a clear and compelling manner, with a strong attention to detail.
  • Strong editing, proofing, and document organization skills.
  • A good eye for visualization, layout, and/or graphic design.
  • Working knowledge of Adobe Creative Suite (specifically InDesign, Illustrator, and Photoshop) and Microsoft O365.
  • Ability to prioritize job responsibilities, work independently, manage multiple projects simultaneously, and meet deadlines.
  • Highly productive work ethic that thrives in a fast-paced environment.
  • A team-oriented, collaborative, resourceful, and positive can-do attitude.

Preference will be given to those with experience working in the architecture/engineering/construction (A/E/C) industry, marketing experience for professional services, and knowledge of K-12 market and referendum campaigns.

PROFESSIONAL GROWTH | UNLIMITED OPPORTUNITY

We are a full-service planning, architecture, interior design, and community engagement firm whose success derives from the quality of our design and the loyalty and trust of our growing client base. If you are an organized and self-motivated individual with a desire to grow personally and professionally within a highly collaborative environment, we hope to hear from you. It has been an incredible several years at Bray with steady growth in work, employees, and markets. We have every reason to be excited about the future. Come join us.

CULTURE

We value most our dedicated staff who thrive within a culture of high work ethic, professional growth, commitment to each other and our clients, and supportive and transparent leadership. We have set a high bar of expectation, which is supported with mutual respect, support, and camaraderie.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sex, age, physical or mental disability, or status as a U.S. veteran except where it relates to a bona fide occupational qualification.

  • Client Communication Specialist

    2 weeks ago

    Milwaukee, United States Bray Associates-Architects INC Full time

    Job DescriptionJob DescriptionClient Communication SpecialistOur firm is currently seeking a Client Communication Specialist to join its growing and talented marketing department. The candidate must be an excellent communicator, both verbal and written, as well as detail-oriented, flexible, and organized. It is critical that this team member also possesses...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States Optiv Full time

    Role OverviewThe Client Relationship Manager will be responsible for fostering and maintaining strong, effective relationships with key client executives within designated accounts. This role is crucial in ensuring that our clients receive exceptional service and support.Key ResponsibilitiesDevelop and implement comprehensive, multi-year strategic account...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States Optiv Full time

    Role OverviewThe Client Relationship Manager at Optiv is responsible for cultivating and maintaining strong, effective partnerships with client executives across designated accounts. This role is crucial in ensuring client satisfaction and fostering long-term business relationships.Key ResponsibilitiesDevelop and implement comprehensive multi-year strategic...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States Optiv Full time

    Role OverviewAs a Client Relationship Manager at Optiv, you will be responsible for fostering strong, effective, and productive relationships with key client executives within designated accounts.Key ResponsibilitiesDevelop and implement comprehensive multi-year strategic account management plans tailored for top-tier clients.Analyze and understand client...

  • Client Success Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States River Run Full time

    Position Overview The Technical Services Department at River Run is seeking a Client Experience Leader dedicated to ensuring successful outcomes for our clients. This role is pivotal in delivering a premier experience that focuses on creating and sustaining a clear path to value through our technology offerings. Key Responsibilities As a Client Experience...

  • Client Manager

    1 month ago

    Milwaukee, United States Optiv Full time

    Build trusted, effective and productive relationships with client executives within assigned accounts. Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security go Manager, Technical Support, Client, Communications, Sales, Security, Business Services

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States BSI Full time

    We appreciate your interest in a career with BSI. Position Overview: The Client Relationship Manager is accountable for delivering BSI's auditing services to designated clients, ensuring compliance with all BSI, scheme, and regulatory standards to guarantee timely and cost-effective service delivery that meets our clients' expectations. The individual...

  • Client Success Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States River Run Full time

    About the Role The Technical Services Department at River Run is seeking a Client Experience Leader to ensure optimal outcomes for our clients. This role is essential in delivering a premier experience, focusing on creating and sustaining a clear path to value through the technology solutions and services we provide. Your Responsibilities As a Client...

  • Client Success Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States River Run Full time

    About the Role River Run's Technical Services Department is seeking a Client Experience Leader to ensure optimal outcomes for our clients. This role is pivotal in delivering a premier experience that focuses on creating and sustaining a clear path to value through the technology solutions and services provided by River Run. Client Experience Leaders interact...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States LPi Full time

    Join Our Dynamic Sales Force: At LPi, we are dedicated to empowering organizations through innovative digital and print solutions. We create opportunities for our clients to excel within their communities. Our culture is vibrant, adaptable, and centered around teamwork.Our success stems from our commitment to our team and our technology, ensuring we provide...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States Midwest Refrigerated Milwaukee, Inc. Full time

    Join Our Team at Midwest Refrigerated Milwaukee, Inc.Midwest Refrigerated Milwaukee, Inc. is a leading third-party logistics provider focusing on temperature-sensitive transportation solutions for the food sector. With a robust fleet and extensive operational capabilities, we are dedicated to ensuring that our clients receive top-notch service in the...

  • Client Manager

    3 months ago

    Milwaukee, United States BSI Full time

    Great that you're thinking about a career with BSI! About the Role: Responsible for delivering BSI’s audit services to assigned clients in accordance with all BSI, scheme and regulatory requirements to assure timely, cost effective service delivery that assures satisfaction of our customer needs. The individual will conduct various types of audits as...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States MRA Recruiting Services Full time

    Job OverviewPosition Title: Account ManagerCompany: MRA Recruiting ServicesObjective: To maximize sales profitability, growth, and account engagement within a designated market segment by effectively promoting the organization's products and services.Key Responsibilities: The primary responsibilities of this role include the following (additional tasks may...

  • Client Relationship Manager

    6 days ago

    Milwaukee, Wisconsin, United States Aon Full time

    About the RoleWe are seeking a highly skilled and experienced Account Executive to join our team at Aon. As an Account Executive, you will be responsible for managing client relationships and driving business growth.Key ResponsibilitiesClient Relationship Management: Develop and maintain strong relationships with existing clients, identifying and meeting...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States MRA Recruiting Services Full time

    Job OverviewPosition Title: Account ManagerCompany: MRA Recruiting ServicesRole Summary: Responsible for maximizing sales effectiveness, fostering growth, and enhancing account engagement within a designated market segment by proficiently promoting the company's offerings and associated services.Key Responsibilities:Builds, nurtures, and sustains...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States Veolia Water Technologies & Solutions Full time

    Company OverviewAs a member of the Veolia Group, Veolia Water Technologies & Solutions unites skilled professionals dedicated to addressing the world's most pressing challenges related to water scarcity, quality, productivity, environmental concerns, and energy efficiency. We are continuously seeking passionate and innovative individuals to contribute to our...

  • Client Relationship Manager

    6 days ago

    Milwaukee, Wisconsin, United States Stamm Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our dynamic team at Stamm Media. As an Account Coordinator, you will play a pivotal role in driving revenue growth by supporting the sales team and maintaining exceptional relationships with our clients.Key ResponsibilitiesClient Engagement:...

  • Client Relationship Manager

    2 weeks ago

    Milwaukee, Wisconsin, United States DLRdmv Full time

    Job OverviewPosition: Regional Account ManagerLocation: RemoteDLRdmvTM specializes in the development and implementation of cutting-edge Title & Registration technology along with Government Compliance solutions tailored for the Automotive Sector. We foster a dynamic and entrepreneurial work atmosphere for individuals eager to contribute to a thriving...

  • Client Account Manager

    3 weeks ago

    Milwaukee, United States EMERGE Full time

    We are partnered with a rapidly growing startup with a mission of making company payroll and benefits as simple as possible. They offer both traditional and ICHRA options so clients can maximize benefit savings. The company’s goal is to use the next 10 years to create 5,000 fair paying, flexible, and enriching jobs in Milwaukee and beyond.The Client...

  • Client Account Manager

    1 month ago

    Milwaukee, United States Emerge Professional Full time

    Job DescriptionJob DescriptionWe are partnered with a rapidly growing startup with a mission of making company payroll and benefits as simple as possible. They offer both traditional and ICHRA options so clients can maximize benefit savings. The company’s goal is to use the next 10 years to create 5,000 fair paying, flexible, and enriching jobs in...