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Client Relationship Manager

2 months ago

Milwaukee, Wisconsin, United States Optiv Full time
Role Overview

The Client Relationship Manager will be responsible for fostering and maintaining strong, effective relationships with key client executives within designated accounts. This role is crucial in ensuring that our clients receive exceptional service and support.

Key Responsibilities
  • Develop and implement comprehensive, multi-year strategic account management plans tailored to the unique needs of top-tier clients.
  • Analyze client business objectives and align them with our technology and security solutions.
  • Act as the primary point of contact for client communications, ensuring that all inquiries and issues are addressed promptly and effectively.
  • Collaborate with internal teams to enhance service delivery and client satisfaction.
Qualifications

The ideal candidate will possess a strong background in client management, with a focus on technology and security services. Excellent communication skills and a strategic mindset are essential for success in this role.