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Client Relationship Manager

2 months ago

Milwaukee, Wisconsin, United States Optiv Full time
Role Overview

The Client Relationship Manager at Optiv is responsible for cultivating and maintaining strong, effective partnerships with client executives across designated accounts. This role is crucial in ensuring client satisfaction and fostering long-term business relationships.

Key Responsibilities
  • Develop and implement comprehensive multi-year strategic account management plans tailored to the unique needs of top-tier clients.
  • Engage with client stakeholders to understand their business objectives, technology requirements, and security concerns.
  • Facilitate communication between clients and internal teams to ensure alignment and address any issues promptly.
  • Monitor account performance and client satisfaction, making adjustments to strategies as necessary to enhance service delivery.
Qualifications

The ideal candidate will possess a strong background in client management, with proven experience in developing strategic relationships within the business services sector. Excellent communication and interpersonal skills are essential for success in this role.