Customer Service Representative

4 weeks ago


Mahwah, United States A great organization! Full time $17 - $19
Job DescriptionJob Description

Our client located in the Mahwah, NJ area is looking to hire a Customer Service Representative which will require working fully on-site. The position is temporary with the potential for it to become permanent in the future for the right candidate. This is a nice opportunity to get your foot in the door with this great organization

*Must have Customer Service in a corporate environment*

SAP experience is a big plus

Hours are Monday – Friday from 9am to 6pm or 8am to 5pm.

Job Responsibilities:

  • Answer inbound phone calls in a timely professional manner
  • Effectively develop rapport to establish potential client relationships
  • Timely follow up at Sales Representatives request or customer request
  • Effective and professional communication with customers and Sales Force
  • Professionally and effectively solve customer immediate problems
  • Professionally and effectively answer incoming E-Commerce Chats from customers
  • Professionally and effectively answer incoming ProKeep Texts from the sales force
  • Other additional tasks as needed

 



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