Customer Service Representative
4 weeks ago
Our client located in the Mahwah, NJ area is looking to hire a Customer Service Representative which will require working fully on-site. The position is temporary with the potential for it to become permanent in the future for the right candidate. This is a nice opportunity to get your foot in the door with this great organization
*Must have Customer Service in a corporate environment*
SAP experience is a big plus
Hours are Monday – Friday from 9am to 6pm or 8am to 5pm.
Job Responsibilities:
- Answer inbound phone calls in a timely professional manner
- Effectively develop rapport to establish potential client relationships
- Timely follow up at Sales Representatives request or customer request
- Effective and professional communication with customers and Sales Force
- Professionally and effectively solve customer immediate problems
- Professionally and effectively answer incoming E-Commerce Chats from customers
- Professionally and effectively answer incoming ProKeep Texts from the sales force
- Other additional tasks as needed
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