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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their storage needs.
- Storage Unit Management: Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations to customers on storage solutions.
- Cash Handling: Manage cash drawers, make bank deposits, and maintain accurate records.
- Communication: Maintain open communication with customers, colleagues, and management to ensure seamless operations.
- Customer Service Experience: Proven track record of providing excellent customer service in a fast-paced environment.
- Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
- Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
- Transportation: Valid driver's license and reliable vehicle for travel between locations.
- Competitive Pay: Earn a competitive hourly rate with opportunities for performance-based bonuses.
- Benefits Package: Comprehensive benefits package, including medical, dental, vision, 401k, and paid time off.
- Professional Growth: Opportunities for career advancement and professional growth within the company.
