Technical Service Specialist

3 weeks ago

Los Angeles, California, United States BASF SE Full time
Now hiring Technical Service Specialist - SoCal - Automotive Refinish

** Field Role: Orange County, Riverside, San Diego, LA metro area / Company Car provided

We are looking for a Technical Service Specialist to join our Automotive Refinish team in Southern California.

Come create chemistry with us

BASF Automotive Refinish Coatings Solutions offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the world's leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency. At the heart of our business are our people and our trainers who take care of our customers' needs including car painting skills, advanced body shop management solutions, and sophisticated management solutions.

As a Technical Service Specialist in Southern California, you will be instrumental in providing customer support to automotive collision repair shop customers as well as distribution partners to grow our market share sustainably. In this role, you will be responsible for the technical success of BASF's automotive refinish products in the Southern California region. You will maintain high quality customer service standards at some of the largest Body Shop organizations in the market through process development, correct application of products through teaching and hands-on demonstrations, and helping the sales team convert new business.

As a Technical Service Specialist - SoCal - Automotive Refinish, you create chemistry by...
  • Providing technical assistance and training to our customer base and prospects to maintain and gain market share in the Southern California market
  • Working with your BASF colleagues in the region to accomplish regional sales objectives by training on our products, demoing new product lines and assisting the team in any customer requests
  • Making process improvement recommendations within Body Shops
  • Helping end users and/or distribution partners be more proficient in product application, selling and implementing new products and generating a positive experience with BASF branded products
  • Working and staying up to date on any product developments and technology to elevate your professional experience through training and reaching out to marketing, training and internal team members while adding value to our customers
  • Communicating findings or any customer related activities to BASF colleagues using our internal CRM or communication channels
If you have...
  • An Associate's or Bachelor's degree (recommended) or High School Diploma (GED)
  • At least 5 years of experience of either training or working hands on with Automotive Coatings materials within the automotive market
  • The ability to collaborate for achievement while working within a sales team to accomplish goals by training on our products, demoing new product lines and assisting Account Representatives and Business Development Managers
  • A strong understanding of body shop workflow enabling you to make process improvement recommendations that can be highly valuable to end users
  • The ability to communicate effectively which will help end users and/or distribution partners be more proficient in product application, selling and implementing new products and generating a positive experience with BASF branded products
Create your own chemistry with

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

  • Flexible work arrangements whenever possible
  • Highly competitive retirement savings plan with company match and investment options
  • Well-being programs that include comprehensive mental health support for you and your household family members
  • Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
  • Back-up child and elder care with discount programs for families of all ages and stages
  • Mentoring and career development opportunities that allow you to share, learn, and thrive
  • Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
  • Employee crisis support for when the unexpected happens
  • Access to our BASF wine cellar, employee discounts, and much more
About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact to report fraud.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.


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