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Human Resources Technician

3 months ago

Dover, Delaware, United States HJ Staffing Full time

We are seeking a high-level customer service team-oriented associate to support our client in their human resources department. Qualified candidates would have the skills to complete the following duties and responsibilities.

Duties and Responsibilities
  1. Reviews and verifies incoming and outgoing documentation for completeness, accuracy, and compliance with established policies and procedures and applicable state and federal regulations.
  2. Resolves or assists in the resolution of policy-related, process-related, or procedural problems and/or inquiries received from department representatives, employees and/or applicants, and external agencies, as appropriate to the nature of the role.
  3. Performs specialized technical tasks, such as pre-posting dialogues, first-level screening/interviewing of applicants, preparation of vacancy announcements, surveys, and statistical analyses, and/or participation in informational presentations, as appropriate to the department's operational objectives.
  4. Prepares documents and composes correspondence, as required, on specific policy and procedural issues.
  5. Gathers information, conducts basic data analysis, and assists in the development and reconciliation of reports.
  6. Performs specific research/investigation into operational issues, as requested.
  7. Provides assistance and coordination in the development and maintenance of specialized human resources databases, enterprise resource planning systems computer software systems, and manual filing systems.
  8. As appropriate to the work requirements of the unit, may coordinate and monitor the continuous recruitment process for specified client constituencies.
  9. Participates in the investigation and resolution of HR issues within area of expertise; serves as the primary liaison with external agencies in the resolution of specific employee concerns, as appropriate to the focus of the role.
  10. Participates in the planning and coordination of specified HR programs and initiatives for faculty and staff.
  11. Participates in and may deliver presentations at special outreach activities such as fairs, employee orientations, and/or applicant consultations.
  12. May participate in the development and recommendation of operating policy and procedural improvements.
  13. Performs miscellaneous job-related duties as assigned.

    Minimum Job Requirements
  14. High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  15. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year-for-year basis.

    Knowledge, Skills, and Abilities Required
  16. Ability to gather data, compile information, and prepare reports.
  17. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  18. Interviewing skills.
  19. Knowledge of and skill in developing human resources processes, procedures, and documentation, as applicable to a public institution.
  20. Ability to make evaluative judgments.
  21. Ability to analyze and develop creative solutions to complex human resources issues.
  22. Knowledge of enterprise resource planning systems.
  23. Records maintenance skills.
  24. Skill in use of personal computers and related software applications.
  25. Ability to interpret and analyze informational needs, and provide technical advice and guidance in area of specialty.
  26. Database management skills.
  27. Ability to create, compose, and edit written materials.
  28. Ability to analyze and solve problems.