Customer Service Representative Benefits

4 weeks ago

Nashville, Tennessee, United States Conduent Business Services, LLC Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.



Benefits Customer Service Representative



Pay Rate is $15/hr in Training and $16/hr in production plus benefits from your first day of employment



Position is located onsite in Nashville, TN



Training schedules will be Monday – Friday 8 am – 4:30 pm CST



Production schedules will fall anytime between Monday - Sunday 8 am - 9 pm CST (overtime may be required)

About the Benefits Customer Service Representative role:

As a member of the Benefits call center team, you will help people daily by taking calls and actively listening while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming customer calls while navigating through multiple systems.

Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client's success.

Requirements

We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:

  • Excellent written and verbal communication skills
  • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
  • Must have the ability to connect with an ethernet cable to a modem/router
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Must have the ability to pass a background check, potentially including Employment and Education verification (in some instances, a drug test will be required, THC included)
  • Must be 18 years or older

Working For You:

We value our team members and offer perks and rewards designed to enhance your well-being and career growth:

  • Health, dental, and vision from your first day
  • Retirement savings
  • Employee discounts
  • Career growth
  • Paid training
  • Paid time off
  • Great work environment

Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage

  1. Apply to the role and provide your basic profile information (2 minutes)
  2. Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
  3. If you qualify for the role, a recruiter will reach out to discuss the opportunity

Be part of the future

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.

You can personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.



Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $15/hr in Training and $16/hr in Production.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

  • Customer Service Representative

    2 days ago

    Nashville, Tennessee, United States Larioja Full time

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Larioja. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the Dutch market.Key ResponsibilitiesProvide customer support via phone and email to B2B and B2C customers in the...

  • Customer Service Specialist

    5 days ago

    Nashville, Tennessee, United States Terry's Service Center Full time

    Terry's Service Center is seeking a dedicated and enthusiastic Customer Service Representative to join our team. We are a well-established, family-owned automotive repair shop committed to providing exceptional service and building lasting relationships with our customers. As the front line of our customer experience, you will play a vital role in ensuring...

  • Customer Service Representative

    2 days ago

    Nashville, Tennessee, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative at Domino's Franchise, you will be responsible for upholding the company's standards of grooming, uniform, and appearance. This includes maintaining a professional image and adhering to the company's dress code.Key ResponsibilitiesPromoting Pizza ProductsEffectively promote Domino's pizza products, specials,...

  • Customer Service Representative

    1 month ago

    Nashville, Tennessee, United States CMA CGM Full time

    APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide. We provide container transportation through our international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce. APL is part of the CMA CGM Group, a leading...

  • Customer Service Representative

    5 days ago

    Nashville, Tennessee, United States Blevins Inc. Full time

    About Blevins Inc.Blevins Inc. is a leading wholesale distributor of building supplies, providing high-quality products and services to the construction industry. As a privately owned company, we value our employees and prioritize their growth and well-being.Job SummaryWe are seeking an experienced Customer Service Representative to join our team in...

  • Customer Service Representative

    5 days ago

    Nashville, Tennessee, United States PBR Full time

    At PBR, we pride ourselves on delivering an unforgettable experience that embodies the spirit of resilience and independence. Our venues, inspired by the Professional Bull Riders, offer a unique blend of top-notch hospitality and vibrant entertainment. As we expand our footprint with new locations, we are seeking dedicated individuals to join our team and...

  • Customer Service Representative

    2 days ago

    Nashville, Tennessee, United States BNSF Railway Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at BNSF Railway. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...

  • Customer Service Representative

    2 days ago

    Nashville, Tennessee, United States Computacenter Full time

    Job SummaryWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Computacenter. As a key member of our international team, you will be responsible for providing exceptional customer support and assistance to our clients across the globe.Key ResponsibilitiesProvide timely and effective support to customers via...

  • Spanish-English Benefits Service Representative

    5 days ago

    Nashville, Tennessee, United States Conduent Business Services Full time

    Bilingual Benefits Customer Service RepresentativeBecome a vital member of our team at Conduent Business Services as a Bilingual Benefits Customer Service Representative. In this role, you will assist clients with their inquiries regarding various employee benefits, including health and retirement plans. This position allows you to positively impact...

  • Customer Service Representative

    2 days ago

    Nashville, Tennessee, United States Nashville International Airport Full time

    Job Summary:The Customer Service, Landside Representative is responsible for assisting in the transfer of airport guests and enforcing the airport commercial ground transportation policy. This role requires a high level of customer service skills, as well as the ability to work independently and as part of a team.Key Responsibilities:Counsels ground...

  • Customer Service Representative

    6 days ago

    Nashville, Tennessee, United States Nashville International Airport Full time

    Job Summary:The Customer Service Representative, Landside is responsible for ensuring a positive experience for airport guests by providing information and assistance with ground transportation. This role enforces airport policies and procedures while maintaining a safe and secure environment.Key Responsibilities:Counsels ground transportation operators on...

  • Customer Service Representative in Retail

    1 week ago

    Nashville, Tennessee, United States TC Restaurant Group Full time

    POSITION SUMMARY:A Customer Service Representative in Retail embodies warmth, outstanding service, and high standards while assisting patrons in our merchandise venues. This role involves welcoming customers upon entry, addressing inquiries related to products and store policies, and aiding in item location. The representative is also tasked with processing...

  • Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States free-classifieds-usa Full time

    Customer Service Representative - HospitalityJoin a leading name in the hospitality industry and become a part of a dynamic team dedicated to providing exceptional service.Position Overview:As a Customer Service Representative, you will play a vital role in ensuring guest satisfaction by addressing inquiries, resolving issues, and providing information about...

  • Airport Customer Service Representative

    2 days ago

    Nashville, Tennessee, United States Clear Full time

    About the RoleCLEAR is a leading provider of biometric security solutions, and we're seeking a highly motivated and customer-focused individual to join our team as an Airport Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, guiding travelers through the CLEAR biometrics...

  • Lead Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States Genesco Full time

    Position Overview The primary objective of this role is to deliver exceptional and effective customer support to Genesco clients by overseeing frontline interactions and guiding a team of customer service representatives. Key ResponsibilitiesEngage with customers via phone, email, or chat, dedicating approximately 60% of the workweek to direct...

  • Customer Service Representative II

    2 days ago

    Nashville, Tennessee, United States Aramark Uniform Services Full time

    Job SummaryAramark Uniform Services is seeking a highly motivated and customer-focused Sales Service Representative II - First Aid Specialist to join our team. As a Sales Service Representative II, you will be responsible for meeting sales goals, prospecting new business, and providing exceptional customer service to our clients.Key ResponsibilitiesSales and...

  • Customer Service Representative

    5 days ago

    Nashville, Tennessee, United States Abe Barwegen - State Farm Agent Full time

    Job OverviewCompany Overview: Abe Barwegen - State Farm Agent is a vibrant and innovative leader in the insurance sector, seeking enthusiastic and customer-centric professionals to fill the role of Customer Service Representative. This position is ideal for tech-savvy individuals who are passionate about making a positive difference in customer...

  • Customer Service Representative Driver

    2 days ago

    Nashville, Tennessee, United States Aramark Uniform Services Full time

    **Job Summary**Aramark Uniform Services is seeking a highly motivated and customer-focused Customer Service Representative Driver to join our team. As a key member of our delivery team, you will be responsible for safely operating a company vehicle to provide and deliver products and services to our clients.**Responsibilities:**Safely operate a company...

  • Customer Service Representative

    5 days ago

    Nashville, Tennessee, United States Marriott Hotels & Resorts Full time

    Position OverviewAs a Customer Service Representative at Marriott Hotels & Resorts, you will play a crucial role in ensuring guest satisfaction. Your primary responsibilities will include:Responding to Inquiries: Address and manage all guest inquiries, concerns, and requests through various communication channels including telephone, email, and chat.Guest...

  • Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States Cornerstone Financial Credit Union Full time

    ARE YOU THE RIGHT FIT FOR OUR TEAM? Are you seeking a role that offers both enjoyment and fulfillment? At Cornerstone Financial Credit Union, we pride ourselves on fostering a positive and engaging work environment. Our team members appreciate the collaborative atmosphere, the opportunity to learn, and the chance to assist others. We value our employees and...