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Customer Service Representative

2 months ago

Nashville, Tennessee, United States Domino's Franchise Full time
Job Overview

As a Customer Service Representative at Domino's Franchise, you will be responsible for upholding the company's standards of grooming, uniform, and appearance. This includes maintaining a professional image and adhering to the company's dress code.

Key Responsibilities
  • Promoting Pizza Products

Effectively promote Domino's pizza products, specials, and promotions to customers. This includes highlighting the unique features and benefits of our products.

Providing Excellent Customer Service

Provide quality customer service to internal and external customers, both over the phone and in person. This includes responding to customer inquiries, resolving issues, and ensuring customer satisfaction.

Operational Tasks

Perform operational tasks such as receiving cross-training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout.

Teamwork and Communication

Contribute to and promote an atmosphere of teamwork, energy, and fun within the store. This includes communicating effectively with colleagues and management to ensure seamless operations.

Transportation and Attendance

Have reliable transportation to and from work to ensure timely attendance at scheduled shifts.