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Customer Service Representative
2 months ago
Role Responsibilities: As a Customer Service Representative, you will play a crucial role in providing outstanding service to our clients. Your key duties will include:
- Interacting with clients through multiple communication channels, including phone, email, and chat.
- Offering friendly and efficient support for policy inquiries, updates, and claims processing.
- Leveraging digital tools to engage with a diverse clientele.
- Working collaboratively with a dynamic team to ensure prompt and effective resolution of issues.
- Identifying opportunities to enhance the overall customer experience.
- Strong communication skills, both written and verbal.
- Proficient with digital communication platforms.
- Customer-focused approach with a commitment to exceeding expectations.
- Ability to thrive in a fast-paced and changing environment.
- Prior experience in customer service is advantageous, but not mandatory.
- High school diploma or equivalent; a college degree is preferred.
- A proactive and positive attitude towards learning and professional growth.
- Familiarity with digital communication tools.
- Ability to work effectively in a team-oriented environment.
- Willingness to pursue relevant insurance licenses (training will be provided).
- Competitive salary with performance-based incentives.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional development and career progression.
- A fun and inclusive workplace culture with team-building activities.
- Focus on maintaining a healthy work-life balance.
We encourage interested candidates to explore our website for more information. If you believe this role aligns with your career aspirations in the insurance field, we look forward to hearing from you.
Abe Barwegen State Farm Agency is committed to fostering a diverse workplace and welcomes applications from individuals of all backgrounds.
