Customer Service Representative
6 days ago
About the Job
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Larioja. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the Dutch market.
Key Responsibilities
- Provide customer support via phone and email to B2B and B2C customers in the Dutch market
- Manage customer inquiries and resolve any issues or concerns in a timely and professional manner
- Work closely with our sales team to ensure customer satisfaction and loyalty
- Develop and maintain a deep understanding of our products and services to effectively communicate with customers
Requirements
- Bilingual level of Dutch
- Fluent level of English (initial training in this language)
- Residence in Barcelona
- Previous experience in customer service
What We Offer
- Annual gross salary of 21,000 euros
- 10% quarterly bonus
- Ticket restaurant 9/day
- Lifestyle benefit
- Private health insurance
- Rotating hours from 9h to 17h or from 14h to 22h and two weekends per month
- 2-3 days face-to-face work, rest at home
About Us
Larioja is a growing multinational company that values customer satisfaction and loyalty. We are committed to providing exceptional customer service and building long-term relationships with our clients.
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