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Customer Service Representative Driver
2 months ago
**Job Summary**
Aramark Uniform Services is seeking a highly motivated and customer-focused Customer Service Representative Driver to join our team. As a key member of our delivery team, you will be responsible for safely operating a company vehicle to provide and deliver products and services to our clients.
**Responsibilities:**
- Safely operate a company vehicle to deliver products and services to clients
- Verify daily preventative maintenance of vehicle and maintain proper operator documentation
- Manage daily route independently to ensure accurate and timely delivery of product
- Load/unload product per company policies, procedures, and guidelines
- Review invoices daily for complete and accurate information and make corrections as needed
- Meet sales goals and promote overall route growth to enhance profitability
- Develop leads/prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts
- Assist the sales organization with the procurement of additional new business
- Understand services, policies, and pricing methods and clearly explain the same to the customer
- Monitor customer feedback and handle customer issues in a prompt and courteous manner
- Take responsibility for your personal safety and watch out for the safety of others
**Requirements:**
- Must be a minimum of 21 years of age
- Have a valid driver's license
- Excellent driving record
- Customer service experience with a wide variety of consistent customer contact
- Strong math and basic computer skills
- Demonstrated experience selling services/products and generating new business preferred
- Excellent customer service and verbal communication skills required
- Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns
**Working Environment/Safety Requirements:**
- Physical Requirements: Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance
- Must be able to occasionally lift and maneuver 50+ lbs.
- Requires bending, squatting, climbing, and reaching
- Working Conditions: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location
- Fast-paced environment requiring irregular and long hours
**Education:**
- High school degree or equivalent
**License Requirements/Certifications:**
- Valid Driver's License