![Tapestry](https://media.trabajo.org/img/noimg.jpg)
Manager, Consumer Insights
2 months ago
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Primary Purpose: The Manager of Global Consumer Insights (Innovation and Transversal) is a member of our Strategy and Consumer Insights team and is responsible for advancing Tapestry's consumer insights roadmap and innovation strategy across brands. The role has high visibility in the organization and regularly interacts with Tapestry's senior leaders and other key stakeholders. This role will report into the Director of Global Consumer Insights (Innovation and Transversal)
The successful individual will leverage their proficiency in Strategy, Insights and Innovation to...
- Support execution of the roadmap for innovation rooted in emerging consumer behaviors, as well as own any global project work that is transversal in nature and spans all three Tapestry brands (e.g. Brand Trackers, Social Listening, A&Us, Generational Studies, etc.)
- Specifically, this role will:
- Execute projects that are transversal in nature (i.e. brand agnostic) including:
- Tapestry's Multi-Country Brand Health Trackers and Category Attitude & Usage Studies for Handbags, Footwear, Ready-to-Wear, etc,
- Understanding of consumers across generations and global regions (e.g. Gen Z/Gen Alpha, marketplace insights, etc.)
- Strategic Initiative Studies around topics such as consumer omnichannel behaviors, consumer connection with AI, etc.
- Drive development of the foresight and innovation capability grounded in emerging consumer behaviors by:
- Drawing relationships between macro-economics, politics, culture, technology and consumer behaviors
- Aggregating both qualitative and quantitative data across sectors and global regions to derive insights about consumer trends
- Developing high impact business cases to support investment in consumer-back trends and innovations
- Synthesizing disparate data into impactful, data backed recommendations that are executive ready
- Lead/own relationships with third party vendors
- Developing relationships with brand stakeholders and conducting quarterly workshops with brands to drive both short-term and long-term strategies across consumer touchpoints and whitespace opportunities
- Champion consumer insights across the organization and engage brand and cross-functional partners to leverage consumer understanding into development and activation initiatives
- Utilize a wide variety of qualitative, quantitative, social listening tools, etc. (both syndicated and custom) in order to address key strategic questions
The accomplished individual will possess...
- 5-7+ years working in a role at the intersection of strategy, insights/research, and project management
- Strong project execution and management experience with the ability to execute multiple competing workstreams and manage stakeholders effectively
- Solid experience with research methodologies and fundamentals (expertise in qual/quant methodologies from design to execution, storytelling to senior level executives, experience with TURF, MaxDiff, Conjoint, etc.)
- Solid experience with syndicated sources (e.g. NPD/Circana, IRI, MRI, Mintel, etc.)
- Solid understanding of macro-economics
- Experience in digital analytics and social listening
- Experience developing business strategies, ideally for a global business
- Ability to be self-motivated/self-directed and able to excel in ambiguity
- Insatiable intellectual curiosity and creativity
- Demonstrated ability to work effectively within a highly matrixed organization and with external agency partners and suppliers
- Excellent written and verbal communication skills - experienced and comfortable communicating with executive-level management
- Comfort with ambiguity and change
- A fascination with consumer behavior
An outstanding professional will have...
- Bachelor's degree - Master's degree a plus
- Retail industry experience preferred
- Strong experience in customer analytics and big data
- Experience developing and building e-commerce businesses and strategies
- Outstanding initiative, follow through, ability to get things done
- Creativity, outside the box thinking, and passion for innovation
- Global perspective and experience across geographies
- Strong team player mentality, supporting cross-functional workstreams
Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-JL3.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or
Our Competencies for All Employees
- Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or
Visit Tapestry, Inc. at
Work Setup
BASE PAY RANGE $115,000.00 TO $125,000.00 Annually
Click Here - U.S Corporate Compensation & Benefit
-
Consumer Research and Insights Manager
1 month ago
New York, New York, United States Insider Inc Full timeBusiness Insider is hiring a manager to join our Consumer Research & Insights team to provide coverage during parental leave.This is a 4 month full time position (with a strong likelihood of extension for another 3 months) working 40 hours a week Monday through Friday 9AM - 5PM EST. Business Insider is for people who are driven, optimistic and always looking...
-
Manager, Consumer Insights, North America
3 weeks ago
New York, New York, United States IFF Family of Companies Full timeJob DescriptionDo you enjoy being part of a highly collaborative cross-functional team? Are you passionate about consumer-centricity and integrating consumer research into all aspects of product design? Do you have proven success in designing and executing primary consumer research that builds winning products & product experiences that truly delight...
-
Consumer Insights Specialist
3 days ago
New York, New York, United States Guidepoint Full timeOVERVIEW: The Insights product represents a novel solution for current Guidepoint clients, providing teleconferences, in-person events, and a comprehensive library of call transcripts that cover a diverse range of industries and topics essential for investment analysis. All content features specialists from Guidepoint's exclusive global network and is...
-
New York, New York, United States Citigroup Inc Full timeCompany Overview:Citi stands as a prominent financial institution and card issuer in the United States, dedicated to serving millions of clients daily. Within the US Customer Experience division, the Senior Vice President of Market Research and Consumer Insights plays a pivotal role in the Research and CX Insights team, tasked with spearheading essential...
-
Consumer & Digital Insights Lead
2 months ago
New York, New York, United States Ralph Lauren Full timeCompany DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of...
-
Head of Social Insights
2 days ago
New York, New York, United States 001 - Revlon Consumer Products LLC Full timePosition at Revlon Consumer Products LLCRevlon is a distinguished name in the beauty industry, recognized for its innovative contributions that have shaped consumer experiences for years. Our extensive range includes celebrated brands across color cosmetics, skincare, haircare, and fragrances, distributed through a variety of retail channels.We pride...
-
Head of Social Insights
3 days ago
New York, New York, United States 001 - Revlon Consumer Products LLC Full timePosition Overview at Revlon Consumer Products LLCRevlon is a distinguished name in the beauty industry, recognized for its innovative contributions that have shaped consumer experiences globally. Our extensive brand portfolio encompasses celebrated names in color cosmetics, skincare, hair care, and fragrances, available through multiple retail avenues.We...
-
Consumer Products Analysis Manager
3 days ago
New York, New York, United States LifeStyles Healthcare Full time# LifeStyles is currently looking for new talents #Position Title: Consumer Products Analysis ManagerPosition Reports to: Director, Customer DevelopmentDepartment: Consumer ProductsLocation: New York Office locationJob Type: HybridJob Overview:The Consumer Products Analysis Manager will be essential in shaping strategic business decisions through...
-
Insights Lead
3 weeks ago
New York, New York, United States TikTok Full timeTikTok is the leading destination for short-form mobile video.At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose.Our platform is built...
-
Manager of Media Insights
3 days ago
New York, New York, United States Spark Foundry Full timeJob DescriptionCompany Overview:Spark Foundry is a leading global media agency dedicated to enhancing brand engagement through innovative strategies. Our mission is to drive HEAT – Higher Engagement, Affinity, and Transactions – for our clients. By merging solid media principles with bold innovation, we capture consumer attention and foster brand...
-
Senior Manager, Consumer Technology
4 weeks ago
New York, New York, United States Pernod Ricard Full timePosition Title: Senior Manager, Consumer TechnologyLocation: New York, NY, USCareers that unlock the magic of human connectionWho we arePernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlúa Liqueur, Beefeater Gin, and Avión Tequila, as well as many more...
-
Media Strategy Assistant Manager
3 days ago
New York, New York, United States 001 - Revlon Consumer Products LLC Full timeJob OverviewAt Revlon, we are dedicated to creating beauty innovations that inspire confidence and ignite joy in everyday life.With a rich history of breaking beauty boundaries, Revlon has been at the forefront of product innovation since its inception. Our legacy includes pioneering the first opaque nail enamel and long-wear foundation, establishing us as a...
-
Insight Strategist
3 days ago
New York, New York, United States Storyful Full timePosition Overview:Storyful, a subsidiary of News Corp, stands at the forefront of social media news and intelligence, excelling in the areas of contextualization and verification. Our expertise lies in the ability to collect and synthesize data from the intricate and evolving media landscape, empowering a deeper comprehension of global events and cultural...
-
Finance Manager
3 days ago
New York, New York, United States 001 - Revlon Consumer Products LLC Full timePosition OverviewRevlon Consumer Products LLC is a renowned global entity in the beauty sector, dedicated to crafting innovative products that foster confidence and joy. Our extensive portfolio of distinguished brands is aimed at revolutionizing the beauty landscape.We are in search of a Strategic Financial Partner to collaborate closely with the leadership...
-
Vice President of Strategic Account Insights
3 days ago
New York, New York, United States Publicis Groupe Full timeCompany Overview Publicis Groupe is a leader in the global marketing landscape, dedicated to creating meaningful connections between brands and their audiences. Our focus is on delivering innovative solutions that empower health brands to thrive in an ever-evolving media environment. As part of a vast network, we leverage our expertise to navigate complex...
-
Insights Strategy Associate Manager
3 days ago
New York, New York, United States World of Good Brands Full timePosition OverviewAbout Us:World of Good Brands represents a transformative media approach centered on authentic connections. Our portfolio includes brands like Well+Good, Only In Your State, and House of Good, where we leverage expertise, editorial excellence, and immersive experiences to foster a more interconnected community.We prioritize compassion,...
-
Analytics & Insights Manager
3 days ago
New York, New York, United States BritBox International Full timePosition: Analytics & Insights ManagerLocation: New York Office HubDepartment: Product, Teach & DataWork Pattern: HybridReports to: Director of Data AnalyticsContract Type: PermanentAbout UsAt BritBox International, we are dedicated to delivering the finest British television content and hosting the largest collection available globally. Our mission is to...
-
Senior Manager – US B2B Marketing Insights
4 weeks ago
New York, New York, United States American Express Full timeYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Head of Audience Insights
3 days ago
New York, New York, United States Moonbug Entertainment Full timeJob OverviewWe appreciate your interest in the Head of Audience Insights position at Moonbug Entertainment, a renowned global entertainment entity dedicated to inspiring children to laugh, learn, and grow. Moonbug is the creative force behind some of the most popular children's entertainment brands, including CoComelon and Blippi. Our mission is to ensure...
-
Product Manager, Insights
3 weeks ago
New York, New York, United States Alloy Full timeAlloy is where you belongAlloy is a leader in the fraud prevention space. We help some of the most innovative banks and fastest growing fintech companies grow and scale operations by allowing them to find more good customers and onboard them without increasing the risk of fraud. Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our...