Project Coordinator

1 month ago


Smyrna, Georgia, United States Motion Recruitment Full time

Our client, a well known energy management company is urgently looking to hire a Project Coordinator to join their team on site in Smyrna, TN

** This is a 12+ month contract to hire on a W2 offering a full benefits package **

Required Skills & Experience

  • Bachelors degree or higher
  • 3+ years of experience
  • Project Management experience
  • Customer support experience
  • SAP and excel experience
  • Experience with order processing
    Job Responsibilities
    • This position is responsible for all daily communication on projects to Schneider Electrics internal Project Managers
    • The daily sales interactions include project monitoring, managing internal VIP customers, coordinating logistics to and from the customer, final order processing, while maintaining positive and strong customer relationships
    • Resolve customer complaints; consult with production, shipping, warehouse or common carrier personnel to trace missing or delayed shipments
    • Analyzes and evaluates problems with communication and/or processes related to scheduling production orders through the plant and recommends solutions
    • Provide customer resolution for complex installations restoring customer application and confidence in Schneider Electric product
    • Ability to handle and process customer complaints and concerns in a professional manner
    • Technical expertise, analysis, and reporting for customer complaints on products
    • Strong Customer focus: demonstrated ability to develop and maintain positive customer relationships

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