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Office Operations Coordinator

2 months ago

Smyrna, Georgia, United States Neuhaus Foot and Ankle Full time
Position Overview

Neuhaus Foot and Ankle is on the lookout for an Administrative Specialist to join our team in a hybrid capacity. This role plays a crucial part in our daily operations, primarily focusing on overseeing the diabetic shoe program and delivering comprehensive support to our clinical staff.

Key Responsibilities
  • Engage with insurance providers to facilitate Prior Authorizations.
  • Verify Durable Medical Equipment benefits with insurance companies within a timely manner.
  • Utilize the most effective methods to acquire Durable Medical Equipment benefits, whether through phone or online portals.
  • Inform patients about their coverage and financial responsibilities.
  • Document all communications regarding Durable Medical Equipment in the Electronic Medical Record (EMR) system.
  • Maintain and organize internal documentation.
  • Electronically relay patient information to insurance entities.
  • Schedule patient appointments efficiently.
  • Provide clear communication to clinic teams.
  • Understand and apply the Diabetic Guidelines established by Medicare.
  • Perform data entry for all Diabetic Shoes and Custom Orthotics in internal systems.
Qualifications
  • Highly organized with a keen attention to detail.
  • Proficient in Excel or project management software.
  • Exceptional written and verbal communication abilities.
  • Capable of delivering outstanding client service.
  • Familiarity with standard office equipment, including fax machines, telephones, scanners, and copiers.

At Neuhaus Foot and Ankle, we are dedicated to fostering a high-performance culture that recognizes commitment and excellence. The ideal candidate will thrive in a supportive and dynamic work environment. We provide a comprehensive benefits package, including generous PTO, a 401(k) plan with a salary match, and extensive health coverage options. Opportunities for growth and advancement are not only available but actively encouraged through ongoing personal and professional development initiatives. Our core values emphasize work-life balance, quality work output, and nurturing a self-starter attitude.

Please note that this job description is intended to provide a general overview of the role and may include additional related responsibilities.