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director patient access business service
3 months ago
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short DescriptionMember of the Revenue Cycle leadership team and is the organization's operational lead for processes affecting the Office Operations with the Access Cycle. These Office Operations will be defined as centralized processes within the cycle as opposed to those services provided at the point of care. Office Operations in the Access Cycle include all aspects of pre-registration, insurance verification, financial clearance/counseling, and major parts of the scheduling process for both hospital-based and ambulatory visit types. The Revenue Cycle training department will likewise be part of this team, including responsibilities for system orientation in GE/Flowcast, process recertification, and operational evaluations and recommendations. Responsibilities will extend to improving Point of Service Collections and Denial Management for both CUP and CUH. Essential requirements of the position will be to formulate, implement and manage process design and improvement for a superior patient experience in accessing care coupled with management of the team responsible for facilitating the visit data integrity for delivery and reimbursement of the care provided. This integration includes well defined interfaces with clinical care planning and population health to advance needed navigation for value based care. Other important tasks will include management of technology related to these processes, and management of any third party services currently supplementing these services. This must incorporate management of workflow needs for these various teams and registration integrity software used at the institution.
Experience Required7 years progressive experience with hospital and/or physician revenue cycle/access cycle/registration management Strong skills in written and interpersonal communications with a proven background in process improvement and management Ability to achieve results through collaboration.
Education RequirementsBachelor's Degree required
