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Business Services Manager

2 months ago

Camden, New Jersey, United States Cooper University Health Care Full time

About Us

At Cooper University Health Care, our commitment to delivering exceptional healthcare begins with our team. Our talented professionals are dedicated to discovering innovative clinical solutions and providing access to the latest facilities, equipment, technologies, and research protocols. We offer competitive compensation, comprehensive benefits, attractive working conditions, and opportunities for professional growth and development.

Why Cooper University Health Care?

We are a leading healthcare provider in South Jersey, known for our commitment to excellence and patient-centered care. Our team is passionate about delivering high-quality services and making a positive impact in our community.

Job Summary

We are seeking a highly skilled Business Services Manager to join our Revenue Cycle leadership team. As a key member of our team, you will be responsible for the daily operations of Access Business Services, including pre-registration, insurance verification, financial clearance/counseling, and scheduling. You will work closely with our team to improve Point of Service Collections and Denial Management for both Cooper University Hospital and Cooper University Health Care.

Key Responsibilities

  • Support the strategic design of healthcare access innovation, including new operating models for appointment scheduling, pre-encounter financial clearance/screening, and pre-registration.
  • Implement and manage process improvement designs to enhance the patient experience.
  • Maximize reimbursement by ensuring all scheduled services are authorized in advance of care delivery.
  • Develop and implement management and quality assurance controls to safeguard data integrity, staff productivity, and process efficiency.

Requirements

  • 5 years of progressive experience in hospital and/or physician revenue cycle/access cycle/registration management.
  • Strong written and interpersonal communication skills, with a proven background in process improvement and management.

Preferred Qualifications

  • Bachelor's Degree in a related field.