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Business Services Manager

2 months ago

Camden, New Jersey, United States Cooper University Health Care Full time

About Us

At Cooper University Health Care, our commitment to providing extraordinary healthcare begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits program, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Why Cooper University Health Care?

We are a leading healthcare provider in South Jersey, dedicated to delivering exceptional patient care and experiences. Our team is passionate about making a difference in the lives of our patients and communities.

Job Summary

We are seeking a highly skilled Business Services Manager to join our Revenue Cycle leadership team. As a key member of our team, you will be responsible for the daily operations of Access Business Services areas, including pre-registration, insurance verification, financial clearance/counseling, and scheduling processes for both hospital-based and ambulatory visit types.

Key Responsibilities

  • Support strategic design of healthcare access innovation, including new operating models for appointment scheduling, pre-encounter financial clearance/screening, and pre-registration.
  • Implement and manage process improvement designs for a superior patient experience.
  • Maximize reimbursement by ensuring all scheduled services are authorized in advance of care delivery.
  • Develop and implement management and quality assurance controls to safeguard data integrity, staff productivity, and process efficiency.

Requirements

  • 5 years of progressive experience in hospital and/or physician revenue cycle/access cycle/registration management.
  • Strong skills in written and interpersonal communications, with a proven background in process improvement and management.
  • Bachelor's Degree preferred; equivalent work experience will be considered.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking to make a difference in healthcare, we encourage you to apply for this exciting opportunity.