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Continuous Quality Improvement Coordinator

2 months ago

Reston, Virginia, United States Fairfax County Government Full time
Job Announcement

This position leads all efforts at streamlining operations and programs to increase productivity and service delivery to include facilitation of process improvement plans, implementation of quality control measures, leading regular audits, identifying areas for improvement and implementing corrective actions to address program deficiencies and gaps. This position plays a significant role in ensuring agency compliance with regulatory bodies.

Functional areas: quality improvement, project management, communications, data analytics, or data analysis

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.) Independently designs, develops, and coordinates ongoing department programs and special projects;Performs a wide range of professional-level management work for more than one broad administrative function including complex analysis and diverse project management in a lead capacity;Coordinates and manages the work of administrative, para-professional, and/or professional-level staff in the day-to-day activities of selected projects. Plans, organizes, and coordinates changes to the policies, procedures, or processes related to multiple administrative functions (financial, procurement, budget, human resources, contract or grants administration, information technology systems, etc.);Plans and conducts or oversees studies or research activities to ensure program quality, determine unmet needs or ensure efficacy of existing programs;Provides guidance, recommendations, and advice to departmental managers;Serves on committees, task forces, and management teams to evaluate the effectiveness and efficiency of existing management/administrative systems;Writes, edits, and finalizes reports and presentations and presents findings and recommendations to department senior managers.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an-all inclusive list). Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;Ability to identify possible solutions for solving business problems;Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization;Ability to make oral presentations to department management, other departments, or the public;Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration;Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;Ability to supervise and train staff;Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; plus four years of professional work experience within the functional area.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, a driving record check, and sanction screening to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:Extensive knowledge and abilities around Trauma Informed Responses/Practices, Evidence Based Practices, Implementation Science, Adolescent Brain Science, Change Management, and Quality Assurance & Improvement Processes. Experience delivering training, coaching and consultation around service delivery in human services and/or corrections/probation. Experience with conducting audits, making online and in person presentations, report writing, data analytics, writing policy, and grant management. Master's degree in public administration, Continuous Improvement Manager Certification, Certification in Public Administration, Project Management Professional Certification.Intermediate level understanding of SharePoint capabilities and functionality. Ability to make minor edits on SharePoint, Intermediate level skills in Microsoft products: Excel, Word, PowerPoint, OneNote, Forms, Teams. Understanding of Power BI functionality.
PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature. Visual acuity is required to read data on computer monitor. Ability to operate keyboard driven equipment; mobile laptop; Avaya phone, and video conferencing equipment. Ability to communicate clearly in English in person, in written form, and on the phone. Ability to lift up to 15 pounds. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact for assistance. TTY EEO/AA/TTY.

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