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Operational Support Coordinator

2 months ago

Reston, Virginia, United States Xcelerate Solutions Full time


Position Overview: The Operations Support Specialist will deliver comprehensive technical, administrative, and logistical assistance to enhance Agency-wide operations. This role involves coordinating and facilitating operational support while gathering, integrating, and reporting on the status of operations within the Defense Threat Reduction Agency (DTRA) and its associated clients.

Key Responsibilities: The following outlines the essential functions of this position, though additional tasks may be assigned as necessary:
  • Facilitate continuous operations coordination across various Directorates within the Agency and with associated clients, defining and developing requirements, strategies, and initiatives to counter and deter WMD, improvised threats, and threat networks; support the Joint Operations Center (JOC).
  • Coordinate and maintain the Agency's Common Operating and Intelligence Pictures (COP/CIP).
  • Engage in planning and mission analysis, including orders development (Military Decision-Making Process - MDMP), mission execution tracking, and metrics management (effectiveness and performance of mission execution).
  • Demonstrate experience in high-pressure environments with significant accountability, engaging with and briefing senior DoD personnel; possess excellent verbal, written communication, organizational, and interpersonal skills.
  • Exhibit the ability to perform detailed tasks with minimal guidance, positively interact with government and industry personnel, adapt quickly to changing environments, and synthesize information to draft summaries and reports.
  • Showcase proven skills in managing multiple projects, tracking or adjusting existing tasks while identifying new expectations as projects evolve.
  • Familiarity with technology integration, requirements management, and acquisition/procurement processes.
  • Provide strategic planning support as needed.
  • Willingness to travel to various locations as required.
Required Skills and Qualifications:
  • Proven ability to compose clear, concise, and articulate correspondence with a focus on quality control and attention to detail; strong oral and written communication skills tailored for senior executives.
  • Exceptional interpersonal and customer service skills that promote teamwork and foster positive relationships with staff and stakeholders.
  • Knowledge of coordination requirements for the successful preparation and approval of reports, briefings, memoranda, and presentations.
  • Ability to prioritize, multitask, plan, problem-solve, and adapt in a dynamic and strategic environment with minimal supervision.
  • Familiarity with UAS radio frequency (RF) modulation and demodulation methodologies is preferred.
  • Capable of accessing and analyzing CCMD operational plans to identify areas needing C-UAS advisory support.
  • Experience in drafting, initiating, amending, and expediting the delivery of urgent threat solutions as requested by CCMDs.
  • Experience in developing and presenting complex information to senior Government officials and Military Commanders.
  • Strong writing, oral communication, and organizational skills, along with proficiency in MS Office applications.
  • Knowledge of SQL variants such as MySQL, MSSQL, and PostgreSQL.
  • Ability to develop SQL queries to analyze extensive data sets for patterns, trends, and anomalies.
  • Experience with programming languages like Python for data collection, storage, transformation, and analysis.
  • Familiarity with data visualization tools such as Microsoft Power BI, Tableau, and Qlik for creating automated dashboards to visualize and analyze large datasets.
  • Experience with Geographic Information Systems like ArcGIS/ArcGIS Pro and Google Earth for analyzing spatial and temporal data.
  • Working knowledge of small Unmanned Aerial Systems (UAS).
  • Ability to travel between various locations as required.
Education and Experience:
  • Bachelor's Degree from an accredited institution; a Master's Degree is preferred.
  • Experience in high-pressure environments with significant accountability.
  • 5-10 years of experience with the US military in areas such as Air Defense, Air Space Control and Coordination, Counter UAS, or Force Protection.
  • Previous Military Experience as an Operations, Plans, or Intelligence Officer; deployment experience is preferred.
  • Extensive experience in developing, distributing, and presenting complex information to senior Government officials.