Quality Assurance Manager
1 week ago
Position Overview
Role Summary
At Brillient, we pride ourselves on being a premier Full Spectrum Digital Transformation firm dedicated to assisting agencies through the transition from analog to digital, culminating in insightful decision-making and effective mission execution.
Our core mission revolves around delivering exceptional value to our clients and our workforce, maintaining the utmost integrity as a reliable business partner, embracing a flexible workstyle that fosters collaboration while remaining agile, and being innovative in all our endeavors. We are committed to cultivating a work environment that is inclusive, professional, and supportive for all employees. Our guiding principles include:
Commitment to Sustainability - Upholding environmentally responsible practices. Community Engagement - Fostering social responsibility within the communities we serve.At Brillient, we fulfill our mission by recruiting talented individuals who possess passion, drive, skills, and experience to support our clients in achieving their mission objectives through innovative processes and technologies.
Brillient is a client-focused and employee-oriented organization with a dynamic culture.
Benefits Overview:
We offer a supportive and engaging work environment where every team member is valued, along with a fulfilling career and excellent benefits that include:
Generous paid time off Comprehensive Medical, Dental, & Vision Plans Wellness Programs sponsored by the company Paid Life Insurance and Short-Term Disability Employee Assistance Program at no cost Optional Life & Long-Term Disability coverage 401(k) plan with Company Match Competitive salary packages Regular Performance Development reviews Discounts on various services Support for Continuing EducationIdeal Candidate Profile:
Values-driven, High Integrity, Adaptable, & InnovativeKey Responsibilities
This role offers a hybrid work opportunity, requiring in-office presence several times a week. You will oversee the daily operations of business processes and set work standards to enhance the efficiency and effectiveness of assigned tasks. This position ensures adherence to quality standards established by clients and the organization, and is well-versed in various industry concepts, practices, and procedures, including but not limited to Lean Six Sigma, CMMI ML 3, 4, and 5, ITIL, and ISO standards. Responsibilities include designing, analyzing, and measuring the efficiency of specific processes; preparing and evaluating reports; and conducting audits of business processes and software development activities.
Additional Duties:
Create tools for documenting quality assurance and control. Ensure adherence to safe work practices. Provide training and development for team members. Establish a reporting framework. Supervise site-specific QAQC managers. Assist project teams in developing quality control plans. Help team members identify project-specific features of work. Facilitate alignment of subcontractor involvement. Review daily reports, deficiency logs, test logs, and quality documentation for compliance. Evaluate project quality programs for effectiveness and areas for improvement. Perform other related tasks as necessary.Required Qualifications:
Bachelor's Degree At least five (5) years of relevant experience. CMMI experience is mandatory, with preference for specific versions. Formal CMMI training as an Audit Team Member is highly preferred. Experience with Software Process Engineering Groups (SEPG). Familiarity with Integrated Management Systems. Ability to manage multiple tasks and both tactical and strategic initiatives. Strong verbal and written communication skills, with experience presenting to senior executives. A solid background in project management.Commitment to Diversity and Inclusion:
At Brillient, we not only accept differences, we actively promote and embrace them, enhancing our culture and the experience of our employees.
We are proud to be an equal opportunity employer, committed to affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
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