Quality Assurance Manager
2 weeks ago
Job Details
Position Overview
What distinguishes Brillient as an exceptional workplace?
At Brillient, you become part of a distinguished Full Spectrum Digital Transformation organization dedicated to assisting agencies throughout the transition from analog to digital, and into analytics, culminating in insight-driven decision-making and effective mission execution.
Our core mission is to deliver value to our clients and our workforce, uphold the highest standards of integrity as a reliable business partner, embrace a workstyle that is adaptable to facilitate effective collaboration while remaining agile and responsive, and be inventive in all our endeavors. We are committed to providing our employees with a work environment that is inclusive, professional, and supportive. In addition to these fundamental values, the Brillient team is motivated by:
Commitment to Sustainability - Being an environmentally responsible organization with sustainable practices. Community Impact - A dedication to social responsibility within the communities we inhabit and serve.At Brillient, we fulfill our purpose by recruiting talented individuals who possess passion, drive, skills, and experience to assist our clients in achieving their mission objectives through innovation in processes and technologies.
Brillient is a client-focused , employee-centered organization with a dynamic culture.
What We Provide (Refer to Our Career Page for More Information):
A stimulating and supportive work atmosphere where every employee is appreciated, a fulfilling career, and exceptional benefits that currently include:
Generous paid time off Medical, Dental, & Vision Coverage Company Sponsored Wellness Initiatives Paid Life Insurance and Short-Term Disability Paid Employee Assistance Program Optional Life & Long-Term Disability coverage 401(k) with Company Matching Competitive salary Quarterly Performance Reviews Employee Discounts Support for Continuing EducationIdeal Candidate Profile:
Values-driven, High Integrity, Adaptable, & InnovativeKey Responsibilities
This role offers a hybrid work arrangement, requiring onsite presence at our headquarters 2-3 times weekly. In this capacity, you will oversee the daily operations of business processes and establish work protocols and standards to enhance the efficiency and effectiveness of assigned operations. This position guarantees quality compliance with established client and corporate standards and is knowledgeable about various concepts, practices, and procedures in the field, including but not limited to Lean Six Sigma, CMMI ML 3, 4, and 5, ITIL, and ISO standards. This role involves designing, analyzing, and measuring the efficiency of specific processes and procedures; compiling and evaluating reports and assessments, and conducting and supervising Process & Product Quality Assurance audits of business processes and software development and integration activities.
Additional Duties:
Create tools for documenting quality assurance and control. Ensure adherence to safe work practices and planning. Provide training and development for team members. Establish a reporting framework. Supervise jobsite-specific QAQC managers. Assist project teams in developing quality control plans. Support team members in defining project-specific work features. Aid team members in coordinating subcontractor involvement. Review daily reports, deficiency logs, test logs, and quality documentation for program compliance. Evaluate project quality programs for effectiveness and improvement opportunities. Perform other related tasks as assigned.Required Qualifications:
Bachelor's Degree At least five (5) years of experience in relevant responsibilities. Experience with CMMI is essential, with version preference. Formal CMMI training as an Audit Team Member is strongly preferred. Experience collaborating with SEPG (Software Process Engineering Group). Familiarity with Integrated Management Systems. Ability to manage multiple tasks and oversee both tactical and strategic work streams. Excellent oral and written communication skills, with experience presenting and leading meetings with senior executives, including C-Suite level. Strong background in project management.Commitment to Diversity, Inclusion, & Engagement at Brillient:
At Brillient, we not only accept diversity, we promote it, embrace it, and thrive on it for the betterment of our clients, our employees, and our culture.
We are proud to be an equal opportunity employer and an affirmative action workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected under applicable law.
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