Employee Relations Specialist
2 months ago
Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.
Job Summary:
The Employee Relations Specialist has a variety of responsibilities in support of the Help at Home field offices. This position is responsible for the intake, guidance, and resolution of employee relations related inquiries and concerns regarding policies, procedures, and varied workplace concerns from employees. The Employee Relations Specialist participates in ensuring compliance with all federal, state, and local employment laws, Company Policy, and the Code of Business Conduct and Ethics. Working in close partnership with the HR team, this position is responsible for delivering relevant and effective workplace solutions and is also responsible for multiple levels of administrative support within HR.
This is a REMOTE role.
As a key member of the team:
- You are flexible and can embrace change
- You value progress over perfection
- You care about your work, the team you're on, and the people we are helping
- You make it a priority to get to know the people around you – build relationships with your colleagues and business partners
- You say what needs to be said, while considering how it'll affect culture and output
- Hold others to a high standard
Essential Duties and Responsibilities:
• Handles a high volume of employee relations related inquiries, and conducts thorough and timely investigations of employee concerns, regarding policies, procedures, and various human resource issues, documents findings, and makes sound recommendations to all levels of management
• Partners with HR and leaders to provide front line support and provide a lead role on employee relations issues, including but not limited to: investigations, corrective actions, conflict resolution, employee complaints, and monitoring compliance programs
• Provides ongoing support and guidance to employees and leaders on HR practices, policies, and employment regulatory requirements
• Partner with legal resources as needed to ensure employee relations activities adhere to company policy and legal and regulatory requirements
• Compiles and presents data, trends, and findings, for internal review purposes, providing thoughtful recommendations and solutions
• Performs other related duties as assigned
Required Skills/Abilities:
- Strong knowledge of human resource policies/procedures and knowledge of federal employment/labor laws (i.e. ADAAA, FMLA, FLSA, etc.)
- Demonstrated use of judgement that is consistent with standards, practices, procedures, regulation, or state & federal employment laws and the ability to articulate reasoned rationale for Employee Relations recommendations to leadership that mitigate risk to the organization.
- Experience communicating and delivering recommendations to all levels of management.
- Excellent problem solving and conflict resolution skills
- Listening and consulting skills
- Demonstrates a continuous improvement mindset related to HR practices and processes
- Ability to comprehend compliance, internal audit, and training/development policies
- Ability to comprehend, interpret, and communicate Company policy and the Business Code of Conduct and Ethics.
- Excellent verbal and written communication skills.
Education and Experience:
- Bachelor's Degree in Human Resources or closely related degree; a combination of experience and education may be considered in lieu of degree
- A minimum of two (2) years of experience in Human Resources
- Experience effectively conducting complex workplace investigations, in a high volume environment
- Experience in Human Resources supporting employees working in the field across multiple states preferred
- HRIS experience (i.e. UKG, Workday, Oracle) preferred
#LI-LT1
-
Employee Relations Specialist
4 days ago
Chicago, Illinois, United States Ryan Specialty Full timePosition Overview: The Employee Relations Specialist will be instrumental in supporting the Human Resources department by overseeing employee relations initiatives. This role is tasked with addressing employee inquiries, facilitating conflict resolution, and fostering a constructive workplace environment. What to Expect: Ryan Specialty is committed to...
-
Employee Relations Specialist
4 days ago
Chicago, Illinois, United States Ryan Specialty Full timePosition Overview: The Employee Relations Specialist will be instrumental in supporting the Human Resources department by overseeing employee relations functions. This role entails addressing employee inquiries, facilitating resolution of conflicts, and fostering a constructive workplace environment. Key Responsibilities: Employee Relations Management: Act...
-
Employee Relations Specialist
3 days ago
Chicago, Illinois, United States Ryan Specialty Full timePosition Overview: The Employee Relations Specialist will be instrumental in assisting the Human Resources department by overseeing employee relations functions. This role is essential for addressing employee inquiries, mediating conflicts, and fostering a constructive workplace atmosphere. Key Responsibilities: Employee Relations Management: Act as the...
-
Employee Relations Specialist
12 hours ago
Chicago, Illinois, United States HSBC Full timeAbout HSBCHSBC is a leading global banking and financial services organization committed to opening up a world of opportunity for its customers. The company aims to create a better world for its customers, employees, investors, communities, and the planet.Job SummaryAs an Employee Relations Specialist at HSBC, you will play a key role in handling internal...
-
Manager - Employee Relations
2 months ago
Chicago, Illinois, United States Bally's Chicago Full timeAbout Bally'sBally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertainBally's Chicago is a new exciting venture for the company. It...
-
Chicago, Illinois, United States Howard Brown Health Full timePOSITION SUMMARY:Reporting directly to the Chief Human Resources Officer (CHRO), the Senior Manager of Employee and Labor Relations plays a pivotal role within the leadership team of the HR organization. This position is responsible for overseeing and directing centralized functions related to Employee and Labor Relations at Howard Brown Health. The Senior...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States Patternpromotions Full timeClient Relations Specialist - PatternpromotionsLocation: RemoteJob Type: Full-time (38 hours per week)Salary: $3,400 to $3,950 per monthAbout Us:At Patternpromotions, we are dedicated to fostering the growth of our team members into future leaders. We are committed to providing all employees with equal opportunities for career advancement. We believe that...
-
Global Head of Employee Relations
4 days ago
Chicago, Illinois, United States McDonald's Corporation Full timeJob Overview:In the role of Director of Employee Relations Initiatives, you will be instrumental in shaping the framework for employee relations, ensuring a cohesive and compliant workplace culture throughout McDonald's global operations. Collaborating with various departments, you will oversee the effectiveness of employee relations strategies, aligning...
-
Chief Employee Relations Officer
4 days ago
Chicago, Illinois, United States McDonald's Corporation Full timeJob Overview:In the role of Director of Employee Relations Initiatives, you will be instrumental in shaping the frameworks, methodologies, and guidelines that foster a compliant and collaborative workplace atmosphere across McDonald's global operations. You will work in partnership to ensure the effectiveness of Employee Relations initiatives, aligning them...
-
Employee Relations SR Consulta
1 month ago
Chicago, Illinois, United States CNA Full timeYou have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States Eximius Associates Full timeJob Title: Client Relations SpecialistCompany: Eximius AssociatesLocation: Chicago, IL About Us: Eximius Associates is a premier organization recognized for orchestrating upscale corporate gatherings, tailored private events, and leading industry conferences. As we expand into the retail sector, our commitment to providing outstanding customer service and...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States Alphagraphicsfranchise Full timeEMPLOYEE BENEFITS:Attractive Salary PackageFlexible Work HoursTeamwork, respect, enjoyment, and positivityOpportunities for Professional GrowthABOUT OUR COMPANY: As a prominent player in the Printing, Design, and Shipping sectors, our goal is to collaborate with small enterprises and individuals, delivering top-notch solutions that simplify their tasks. Our...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States NFP Full timeClient Relations Specialist - Supplemental Disability InsuranceNFP is a prominent provider of financial management and insurance solutions tailored for affluent individuals and their families. As part of a larger corporate entity, we combine the personalized approach of a boutique firm with the reliability of a well-established organization.Primary...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States Speed Queen Laundry Full timeObjective: Under the supervision of the Store Manager or Assistant Store Manager, the Client Relations Specialist is tasked with ensuring exceptional customer service while maintaining a clean, safe, and welcoming environment within the store.Key Responsibilities: Primary: Customer Engagement and Satisfaction: Aids customers in utilizing payment systems,...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States NoGigiddy Full timeJoin Our Dynamic TeamNoGigiddy is seeking Client Relations Specialists who are committed to delivering outstanding service with a personal touch. Become a part of our mission to connect with clients and create a positive influence across various sectors.Your Responsibilities:Engage with clients via phone, email, or chat, ensuring a friendly and effective...
-
Veterinary Client Relations Specialist
4 days ago
Chicago, Illinois, United States MedVet Full timeVeterinary Client Relations Specialist - Full Time, Evening ShiftMedVet is a rapidly expanding provider of Emergency and Specialty veterinary services with locations across the country. We are dedicated to ensuring our patients receive cutting-edge medical care and innovative treatments. We seek motivated and collaborative individuals to join our clinical...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States NSI Full timeJob OverviewPosition Title: Client Relations SpecialistLocation: Remote (candidates must reside in Los Angeles or Chicago)Reports to: Customer Operations ManagerEmployment Type: Full-timeCompany Background:NSI stands at the forefront of the natural and sustainable food sector, dedicated to providing top-tier, eco-friendly products to our clientele. Our...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States Genesis Marketing Full timeAt Genesis Marketing, we are dedicated to excellence and are seeking 5 Client Relations Specialists to enhance our team.The Client Relations Specialist will undergo comprehensive training to equip them with the necessary skills and knowledge to thrive in this dynamic sector. We are looking for individuals who are sociable, engaging, and comfortable in a...
-
Client Relations Specialist
3 days ago
Chicago, Illinois, United States AO Globe Life - Lauretta Bawo Full timeJob OverviewPosition Type: Full-time/Remote WorkCompany: AO Globe LifeAbout AO Globe Life:At AO Globe Life, we prioritize delivering exceptional financial security and peace of mind to our clients. Our unwavering dedication to excellence and client satisfaction is at the core of our operations. We are in search of a seasoned and client-oriented Client...
-
Client Relations Specialist
4 days ago
Chicago, Illinois, United States Transcend Practice Management Full timeJob DescriptionClient Relations Specialist – Financial ServicesMust possess experience in the wealth management sector.Location: Hybrid work modelCompensation: $60,000 - $70,000 (base salary plus bonuses)At Transcend Practice Management, we understand that the best talent has options in the wealth management field. Joining our team is a strategic...