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Employee Relations Specialist
2 months ago
About HSBC
HSBC is a leading global banking and financial services organization committed to opening up a world of opportunity for its customers. The company aims to create a better world for its customers, employees, investors, communities, and the planet.
Job Summary
As an Employee Relations Specialist at HSBC, you will play a key role in handling internal complaints, conducting investigations, and resolving conflicts to ensure a harmonious work environment. You will collaborate with stakeholders to provide guidance on best practices, partner with the Legal Department on legal matters, and support HR projects and initiatives.
Key Responsibilities:
- Manage internal investigations and resolve complaints in a fair and timely manner.
- Advise on Employee Relations best practices to ensure a positive and inclusive work culture.
- Collaborate with the Legal Department to ensure compliance with relevant laws and regulations.
- Draft and revise HR Policies and Procedures to ensure they are up-to-date and effective.
- Support HR projects and initiatives to drive business results and improve employee engagement.
- Analyze data and develop reports to inform business decisions and improve processes.
- Proactively identify and resolve conflicts to minimize their impact on the business.
Requirements:
- 3 to 5 years of experience in HR, Legal, Compliance, or a related field.
- Strong communication and relationship-building skills to work effectively with stakeholders.
- Experience in conducting internal investigations and resolving conflicts.
- Proficiency in Microsoft Office to analyze data and develop reports.
- Problem-solving skills and attention to detail to ensure accuracy and quality.
- Consultative HR partner experience to provide guidance and support to employees.
- Data analysis and project management experience to drive business results.
About the Total Reward Package
HSBC offers a competitive Total Reward Package with fixed and variable pay, along with a wide range of benefits to support employees' health, finances, and lifestyle. The company is committed to providing a diverse and inclusive work environment with professional development opportunities and a strong focus on sustainability and community engagement.