Veterinary Client Relations Specialist

2 weeks ago


Chicago, Illinois, United States MedVet Full time


Veterinary Client Relations Specialist - Full Time, Evening Shift
MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services with locations across the country.

We are dedicated to ensuring our patients receive cutting-edge medical care and innovative treatments. We seek motivated and collaborative individuals to join our clinical team.

Our core values of Teamwork, Leadership, and Compassion guide our work, and we encourage you to bring your passion to enhance the MedVet experience for our clients, patients, and colleagues.


Position Overview:
Veterinary Client Relations Specialist (3x12-hour shifts per week)

As a Client Relations Specialist, you will be the first point of contact for our clients, providing assistance while they wait and addressing any inquiries they may have.

You will work closely with our veterinary assistants and technicians to ensure an exceptional experience for everyone who visits our facility.


Key Responsibilities:
  • Welcome and register clients
  • Handle incoming calls and direct them appropriately
  • Guide clients and their pets to examination rooms
  • Organize medical records, documentation, and communications
  • Discuss payment options and process transactions
  • Keep the reception area tidy and welcoming

Qualifications:
  • Ability to maintain composure in high-pressure and emotional situations
  • Strong verbal and written communication skills
  • Exceptional client service abilities and telephone manners
  • Attention to detail, self-driven, and capable of working both independently and as part of a team
  • Sense of urgency in a dynamic work environment
  • Flexibility in work hours and willingness to take on additional shifts as needed
  • Critical thinking skills with the ability to foresee needs within and between departments
  • Basic computer skills, including proficiency in Microsoft Word and Excel
  • Prior experience in a veterinary environment is preferred

Benefits and Perks:
  • Vision and Dental Insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSA), and Independent Care Spending
  • 401k Plan with Employer Match
  • Shift Differentials and On-call Compensation
  • Employee Discounts on Pet Services and Insurance
  • Optional Short-Term Disability, Life and Accident Insurance, and company-paid Long-Term Disability
  • Opportunities for Continuing Education and Employee Assistance Programs

MedVet is proud to be an equal opportunity employer and a drug-free workplace. Employment is contingent upon passing a drug screening and background check.



  • Chicago, Illinois, United States MedVet Full time

    About MedVet:MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services with locations across the nation. Our mission is to ensure that our patients receive cutting-edge medical care and innovative treatments.We are seeking dedicated and collaborative individuals to enhance our clinical team. Our core values of Teamwork,...


  • Chicago, Illinois, United States MedVet Full time

    About MedVet:MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services with locations across the nation. Our mission is to deliver advanced medical care and innovative treatments to our patients.We offer a range of services including chemotherapy, radiation therapy, cardiac procedures, glaucoma treatments, physical rehabilitation,...


  • Chicago, Illinois, United States Mission Veterinary Partners Full time

    About the RoleMission Veterinary Partners is seeking a skilled Veterinary Care Specialist to join our team. As a key member of our patient care team, you will be responsible for providing exceptional care to our furry friends and their owners.ResponsibilitiesProvide patient care under the supervision and direction of a veterinarian.Maintain accurate and...


  • Chicago, Illinois, United States Ethos Veterinary Health Full time

    Join Our Team as an Internal Medicine Veterinary SpecialistEthos Veterinary Health is seeking a dedicated and skilled Internal Medicine Veterinary Specialist to enhance our Internal Medicine department. We pride ourselves on delivering exceptional experiences for veterinarians, pets, and their owners, embodying our commitment to respect, honor, and dignity...


  • Chicago, Illinois, United States Ethos Veterinary Health LLC Full time

    Ethos Veterinary Health LLC is seeking a dedicated Veterinary Technician Specialist to enhance our Anesthesia department. At Ethos Veterinary Health, we believe that every pet and pet owner deserves exceptional care and service. Our commitment to respect, integrity, and dignity shapes every interaction we have with our patients, clients, and colleagues. A...


  • Chicago, Illinois, United States Ethos Veterinary Health LLC Full time

    Ethos Veterinary Health LLC is seeking a dedicated full-time Veterinary Technician Specialist to enhance our Anesthesia department. At Ethos Veterinary Health, we believe that every veterinarian, pet, and pet owner deserves exceptional experiences. Our commitment to respect, honor, and dignity is reflected in all our interactions with patients, clients, and...


  • Chicago, Illinois, United States Heartland Veterinary Partners Full time

    About Heartland Veterinary PartnersAt Heartland Veterinary Partners, we are dedicated to providing exceptional care to our patients and their owners. Our team of experienced veterinarians and support staff work together to deliver high-quality medical services in a compassionate and caring environment.Job SummaryWe are seeking a highly skilled and...


  • Chicago, Illinois, United States Ethos Veterinary Health Full time

    Join Our Team as a Veterinary Technician Specialist in AnesthesiaEthos Veterinary Health is seeking a dedicated full-time Veterinary Technician Specialist to enhance our Anesthesia department. We are committed to providing exceptional experiences for veterinarians, pets, and their owners, reflecting our core values of respect, honor, and dignity in every...


  • Chicago, Illinois, United States Ethos Veterinary Health LLC Full time

    Ethos Veterinary Health LLC is seeking a dedicated Veterinary Technician Specialist to enhance our Anesthesia team. We believe that every veterinarian, pet, and pet owner deserves exceptional experiences, and our commitment to respect, honor, and dignity is reflected in our work with patients, clients, and colleagues.As a Veterinary Technician Specialist...


  • Chicago, Illinois, United States Ethos Veterinary Health LLC Full time

    Ethos Veterinary Health LLC is seeking a dedicated Veterinary Technician Specialist to enhance our Anesthesia department. We are committed to providing exceptional experiences for veterinarians, pets, and their owners, reflecting our core values of respect, honor, and dignity in all interactions.As a Veterinary Technician Specialist (VTS), you will operate...


  • Chicago, Illinois, United States National Veterinary Associates Full time

    About the RoleWe are seeking a highly skilled and dedicated Surgical Hospitalist to join our team at National Veterinary Associates. As a Surgical Hospitalist, you will be responsible for providing high-quality surgical care to our patients, working closely with our board-certified specialists and emergency clinicians to ensure the best possible outcomes.Key...


  • Chicago, Illinois, United States Ethos Veterinary Health LLC Full time

    Ethos Veterinary Health LLC is seeking a dedicated Veterinary Technician Specialist to enhance our Anesthesia department. We believe in providing exceptional experiences for veterinarians, pets, and their owners, and our commitment to respect, honor, and dignity is reflected in all our interactions.As a Veterinary Technician Specialist (VTS), you will...


  • Chicago, Illinois, United States National Veterinary Associates Full time

    Position Overview: Are you ready to become an essential part of a dynamic surgical team, gaining exposure to a diverse range of intricate surgical procedures? National Veterinary Associates is looking for a full-time Surgical DVM/Hospitalist to enhance its thriving surgical department.Role Flexibility: This role is adaptable to align with your professional...


  • Chicago, Illinois, United States National Veterinary Associates Full time

    Position Overview: Are you eager to become an essential part of a dynamic surgical team, gaining experience in a diverse range of intricate surgical procedures? National Veterinary Associates is on the lookout for a full-time Surgical DVM/Hospitalist to enhance its thriving surgical department.Role Flexibility: This role is adaptable based on your...


  • Chicago, Illinois, United States National Veterinary Associates Full time

    Position Overview: Are you ready to play a crucial role in a dynamic surgical team while enhancing your expertise in a variety of intricate surgical techniques? National Veterinary Associates is seeking a full-time Surgical DVM/Hospitalist to contribute to our thriving surgical department.Flexibility and Growth: This role is adaptable to align with your...


  • Chicago, Illinois, United States National Veterinary Associates Full time

    Position Overview: Are you ready to become an essential part of a dynamic surgical team? National Veterinary Associates is looking for a dedicated Surgical DVM/Hospitalist to enhance our surgical services.Role Flexibility: This role is adaptable to your aspirations and interests. Whether you are an experienced emergency or general practice veterinarian...


  • Chicago, Illinois, United States National Veterinary Associates Full time

    Position Overview: Are you eager to become an integral part of a dynamic surgical team, with opportunities to enhance your skills in a variety of intricate surgical procedures? National Veterinary Associates is looking for a full-time Surgical DVM/Hospitalist to support its active surgical department.Flexibility and Growth: This role is adaptable to align...


  • Chicago, Illinois, United States National Veterinary Associates Full time

    Position Overview: Are you eager to become an essential part of a developing surgical team while gaining experience in a diverse range of intricate surgical procedures? National Veterinary Associates is in search of a full-time Surgical DVM/Hospitalist to enhance its active surgical service.Flexibility and Growth: This role is adaptable based on your...


  • Chicago, Illinois, United States Ethos Veterinary Health Full time

    About the JobWe are seeking a highly skilled Veterinary Technician to join our Neurology team at Ethos Veterinary Health. As a key member of our team, you will be responsible for providing exceptional patient care and support to our neurology department.Key Responsibilities:Provide technical support to our neurology team, including venipuncture, IV catheter...


  • Chicago, Illinois, United States Veterinary Emergency Group Full time

    ABOUT US:Veterinary Emergency Group (VEG) is transforming the Veterinary Emergency landscape. Our goal is to support both individuals and their pets during critical moments. Emergency care is our specialty, and we excel in it.We are redefining the entire experience with an exceptional customer journey, a highly skilled emergency-focused team, and...