Field Service Engineer II

2 months ago

Charlotte, North Carolina, United States Danaher Corporation Full time

Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Field Service Engineer for Leica Biosystems is responsible for providing technical service and support on equipment within the company with the objectives of minimizing customer downtime and generating revenue opportunities.

This position is part of the Service Organization located in North Carolina and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on.

In this role, you will have the opportunity to:

  • Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
  • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
  • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue

The essential requirements of the job include:

  • Associate degree with 3+ years of technical diagnostics and repair experience -OR- 5+ years of equivalent technical work experience.
  • Possessing a valid Driver's License and meeting fleet eligibility requirements.
  • Travel - up to 90% daily travel with frequent overnights.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • This position requires flying and/or driving travel, which may potentially include up to 50% overnight stays.
  • Must have a valid driver's license with an acceptable driving record.
  • Ability to regularly lift, move, slide, raise and/or place up to 50lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend, and descend stairs; reach with hands and arms.

It would be a plus if you also possess previous experience in:

  • Bachelor's degree preferred.
  • Networking/IT system upgrades.
  • Field Service Engineering.
  • Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.

At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here ) .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at (see below) to request accommodation.

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