Service Engineer for Field Operations

2 weeks ago


Charlotte, North Carolina, United States Valmet Full time

Position Overview:
As a Service Engineer specializing in Field Operations, you will play a pivotal role in ensuring the optimal performance of equipment within the pulp and energy sectors. Your expertise will be essential in supporting our Recovery Field Service (RFS) and Energy Field Service (EFS) teams across North America.

Key Responsibilities:
Your primary duties will include:

  • Conducting process and field services for a diverse range of Pulp & Energy Solutions equipment.
  • Providing hands-on support for both scheduled and emergency maintenance tasks.
  • Executing start-ups, shut-downs, commissioning services, inspections, and condition assessments to guarantee equipment efficiency.
  • Collaborating with a team of Field Service Engineers, Product Engineers, and Sales personnel to enhance service delivery.
  • Preparing and submitting detailed service reports in a timely manner.
  • Building and nurturing relationships with key customers through service sales visits.

Health, Safety, and Environmental Commitment:
Adhering to Valmet's Health, Safety, and Environmental (HSE) goals is paramount. You will be required to familiarize yourself with all personal protective equipment (PPE) necessary for working in a mill environment.

Qualifications:
The ideal candidate will possess:

  • A Bachelor's degree in Engineering or an equivalent combination of education and experience.
  • Strong background knowledge in Boilers, Woodyard operations, Evaporation, Lime Kiln, and Pulp drying.
  • Excellent communication and organizational skills, along with proficiency in PC applications.
  • The ability to travel frequently, exceeding 50% of the time, for customer service engagements.

What We Offer:
Join us in a dynamic and innovative work environment. We provide a competitive compensation package, including a generous wage structure and benefits such as a 401k with company match and a company-funded pension.

Company Overview:
Valmet is a global leader in developing and supplying technologies, automation, and services for the pulp, paper, and energy industries. With a commitment to continuous improvement and sustainability, we strive to enhance our customers' performance every day.


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