Electrical Field Service Engineer

4 days ago


Charlotte, North Carolina, United States Carolina CAT Full time
About Carolina CAT

Carolina CAT is a family-owned company that has been serving the community since 1926. We are committed to providing exceptional service and support to our customers, and we are looking for talented individuals to join our team.

Job Summary

We are seeking an experienced Electrical Field Service Engineer to join our Advanced Electrical Services (AES) team. As a Field Service Engineer, you will be responsible for providing technical assistance, preventive maintenance, modifications, repair, and systems checkout of new and existing installations.

Key Responsibilities
  • Electrical field service activities, including troubleshooting and operation of programmable logic controllers (PLCs)
  • Technical assistance, preventive maintenance, modifications, repair, and systems checkout of new and existing installations
  • Reading schematics and blueprints for power control, automation, and providing customer technical support
  • Troubleshooting of various Diesel isochronous governing and load sharing systems controlling 480VAC/12.47KVAC, engine-generators, and circuit breakers
  • Troubleshooting operational failures of permanent magnet and self-excited generator sets (13kW to 4MW plus), generator control panels, station batteries, battery chargers, and associated equipment
  • Installing, servicing, repairing, and performing maintenance routines on multiple OEM generators, UPS, utility/emergency switchgear, automatic transfer switch, and other power system products
  • Inspections, testing, and repair on low and medium voltage power control systems and distribution switchboards
  • Clearly and concisely documenting all work and repairs completed on the appropriate service reports in a timely manner
  • A working knowledge of OSHA safety rules, laws, and regulations concerning electrical and technical functions of various components and tooling procedures and capabilities
  • Safe and clean driving record, with the ability to operate a company-issued service vehicle
  • Industry tooling, such as basic electrical-rated screwdrivers, electrical meters, wrenches, sockets, etc., for use with daily job assignments
Requirements
  • A high school diploma required, 2-year AAS or BAS degree in Electrical Engineering or Electrical Engineering Technology preferred
  • Minimum of 2-3 years' experience in electrical power generation or related industry field service work required
  • Customer-oriented, self-starter, and capable of maintaining focus while performing work in critical work environments
  • Ability to provide customer service that exceeds customer expectations
  • Valid state driver's license at all times and availability for emergency service calls during normal and after business hours
  • Strong verbal, written, and presentation abilities
  • Excellent teamwork and interpersonal skills
  • Intermediate to advanced computer skills (keyboarding, email, internet, database experience, Microsoft Office applications, Adobe PDF, for accurate service report writing)
Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull, and/or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Employee must operate equipment in a safe manner.

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat, and risk of electrical shock. The noise level in some work environments is occasionally loud.



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