Client Executive
2 months ago
TransUnion's Job Applicant Privacy Notice
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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
• 10+ years of experience working within the media and entertainment space
• Experience in sales and/or partner management roles with revenue goals.
• Proven track record of working cross functionally to solve problems and identify opportunities for growth.
• Proven track record of working cross functionally to solve problems and identify opportunities for growth.
• Strong knowledge of advanced TV, audio, adtech, social, retail media network and martech industries including data usage trends, ad buying behavior and key players in the ecosystem.
• Experience working with Salesforce
• Experience managing multiple partners at once.
Impact You'll Make:
- You will learn to take ownership of the Client Management & TU Business goals, independently delivering and executing against these, to promote and develop yourself, in order to provide management of the client base.
- You will play a vital role in overseeing the client onboarding process, ensuring that clients are set up for success with use of TU products.
- Support clients from trial and onboarding through to handover to BAU on-going relationship management, with support throughout your development.
- Provide a supportive role in client implementations and upgrades, ensuring successful deployment within required timescales.
- Develop the ability to problem solve by analyzing solutions using own judgement, and have the ability to handle contentious or more complex queries.
- Work closely with our Sales teams to create cross sell and upsell opportunities while proactively supporting all new and existing client relationships, in order to retain and grow our client base
- Build and leverage relationships with other internal departments
- Recognize and develop individual abilities and efforts while at the same time promoting a collaborative and cooperative team atmosphere.
- Be a continuous champion for the organization, sharing knowledge of TransUnion's core products and services with the wider team and our customers
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
TransUnion's Internal Job Title:
CE II, Sales Management
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