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Client Value Executive II

2 months ago


Chicago, Illinois, United States TransUnion Full time

TransUnion's Job Applicant Privacy Notice
Personal Information We Collect
Your Privacy Choices
What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:

  • 5+ years sales experience including direct interaction with business customers
  • Experience with financial service marketing and risk use cases
  • An ability to support TU's strategy to grow the core data services and Platform-as-a-Service (PaaS) solutions within our Financial Services line of business
  • Effectively and efficiently address account issues
  • Strong business acumen.
  • Strong problem solving skills
  • Ability to navigate the TU internal matrix and identify the appropriate resources to achieve sales goals and achieve customer satisfaction.
  • Previous experience working with fintech and other lenders with unique business models a plus.
  • Previous experience with data and insights preferred.
  • Bachelor's degree in business or related experience
  • This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Impact You'll Make:

  • Collaborate with Industry Executives, Client Executives, Business Development, and internal partners in management of solution specific opportunities.
  • Proactively work to gain comprehensive understanding of client requirements related to solution implementations, insuring a positive client experience.
  • Utilize SalesForce to manage opportunity implementation and day-to-day activities, tasks and meetings.
  • Communicate with client users of TransUnion solutions on a regular cadence to identify gaps in product usage and resolve issues.
  • Responsible for expansion, upsell and cross-sell of TransUnion solutions through regular communication with users of TransUnion solutions.
  • Responsible for gathering Voice of User feedback.
  • Work closely with Sales Support team to accurately bill solutions, create and update enablement codes ,and access custom reports.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
TransUnion's Internal Job Title:
Client Value Exec Focus, Account Mgmt - Direct Sales