Senior Technical Program Manager

1 month ago

Phoenix, Arizona, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

Sr. Tech PM who joins our Product Delivery and Integration team will be assigned to one of several exciting teams that are driving large scale, cross functional, enterprise priority initiatives

We are seeking an innovative individual with an enthusiastic, hard-working, technology mind-set to work well with a team developing solutions to drive engagement and dedication within our existing cardmember base and attract new customers to the AMEX brand. Collaborate with technology teams to ensure the quality delivery of applications and infrastructure components. The role will collaborate closely with business partners, Project Managers, Technical Engineers, Architects and Leadership, to ensure completeness and efficiency of solutions while ensuring alignment to standards.

Responsibilities include:

Drives coordinated teams, driving technology solutions in support of key product initiatives by working closely with product owners, architects, engineers, and quality assurancePartners with Product Management team(s) to develop viable roadmaps for platforms and capabilities within a portfolio to ensure that the full potential of a product can be realizedCoordinates execution of development projects from initiation through release, using SDLC methodologies and Agile/Scrum concepts.Works within and across business units to prioritize, plan, and complete the development schedule for major product releasesAdopts SDLC methods, Agile values, principlesManages and supervises team velocity, financials, and other critical metrics in relation to the plan and published progress reportsMaintains dependency plan between planned sprints across engineering, infrastructure, and third-partiesHandles and appropriately raises delivery impediments, risks, issues, and changes tied to the product development initiativesMay perform hands on reviews of product backlog, designs, code, test scripts and results in addressing delivery impediments or product quality issues.Track iteration progress, contributes to design discussions and issue resolution and removes obstacles to ensure iteration commitments are met.Monitors and ensures compliance with SDLC standards, including ensuring deliverables across engineering teams are high-quality and clearly documented.Mentors, guides, and supports Technical Project Managers, Agile Champions, and other team members as appropriateProvides executive level updates at the program level to key leaders to showcase the health of the overall program and demonstrates a willingness to lead teams to sustainable solutions that scale appropriately within the enterpriseFinds opportunities to adopt innovative technologiesMinimum Qualifications:6+ years of technical project management experienceDeep understanding of all aspects of software design with a demonstrated track record of increasing responsibilityExperience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and qualityExperience managing project budgets and reporting while ensuring compliance with Rally and Agile delivery platformExcellent oral and written interpersonal skills; Ability to effectively communicate across third parties and technical and business product managersAbility to get industry leading solutions to market efficiently and effectivelyExperience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teamsAbility to enable business capabilities through innovationDemonstrated willingness to learn new technologies and takes pride in how fast they develop working softwarePreferred Qualifications:Bachelor's or Master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferredPMI Certification is a plusScrum Master Certification is a plusExperience using Rally agile delivery management platform is a plusExperience with object-oriented design and coding skills across a variety of platforms (JAVA, HTML5, BLAZE, DB2, XML and Mainframe) is a plusExperience with web services and Open API development, as well as SOA concepts is a plusExperience with payments technology and industry is a plus Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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