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Healthcare Account Representative

3 months ago

Chicago, Illinois, United States Grainger Full time

Work Location Type:Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

The Healthcare Account Representative (HCAR) is an outside sales role and you will report to a District Sales Manager. You will reach all assigned accounts and develop relationships to achieve profitable revenue growth within your assigned geography. The HCAR partners with established sales and service teams and Health System owners to grow sales among approximately 40-70 acute and non-acute healthcare customers. The compensation is tied to sales targets and other sales tasks. The HCAR will make 3-5 quality, revenue generating calls per day. The HCAR is required to make decisions influencing sales and growth of the health systems.

You Will:

  • Maintain an understanding of GPO Contracts and benefits to customers
  • Gain a working knowledge of healthcare programs
  • Implement Strategic Health System Plan created by HSSM or Sr AM
  • Work with Facilities, EVS, Infection Control and Safety/Emergency Preparedness
  • Determine, present the appropriate "Grainger Value Proposition" to each account and review how Grainger can add value and help with each account's purchasing needs.
  • Create a CSG plan that maximizes time in the field and ensures you are delivering a sales plan that meets reported performance targets.
  • Maintain account and customer contact and record follow up details in Salesforce.
  • Build Plan to Win. Touch every customer, expand contacts, and sell value
  • Increase sales with each account while using a wide array of available communication channels to maximize revenue.
  • Grow revenue to reported thresholds.
  • Achieve or exceed reported metrics of daily calls, customer face time minutes.

You Have:

  • 1 or more years of sales or relationship building experience.
  • High School Diploma or GED
  • A valid driver's license.
  • Ability to travel and have occasional overnights (dependent on territory).

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.