Healthcare Operations Coordinator

2 weeks ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Healthcare Operations Coordinator

Northwestern Memorial Healthcare is seeking a dedicated Healthcare Operations Coordinator to enhance our team. In this pivotal role, you will contribute significantly to our commitment to delivering exceptional healthcare services. If you are passionate about improving healthcare outcomes, we welcome you to be part of our mission.

Key Responsibilities:
  • Address inquiries from physicians, clinicians, and patients regarding system functionality and clinical results distribution.
  • Provide support for ancillary systems within the organization.
  • Oversee department-specific initiatives and facilitate staff training programs.
  • Ensure adherence to regulatory standards by developing comprehensive procedures and guidelines.
  • Gather and analyze productivity and quality metrics for the Health Information Management department.
  • Monitor staffing levels and workflow activities to optimize efficiency.
Management Responsibilities:
  • No direct supervisory responsibilities.
  • Travel to various locations for compliance monitoring and assessments.
  • Ensure alignment with regulatory group standards.
Population Served:
  • Internal: Collaborate with physicians, patients, researchers, and administrative personnel.
  • External: Engage with system vendors, state representatives, and other external partners.
Qualifications:
  • Bachelor's degree in a relevant field or equivalent medical certification.
  • A minimum of 5 years of experience in Health Information Management or a related area.
  • Strong attention to detail coupled with excellent communication skills.
  • Proficiency in Microsoft Excel is essential.
Preferred Qualifications:
  • Possession of RHIT/RHIA credentials.
  • Experience in a supervisory capacity is advantageous.

Northwestern Memorial Healthcare is an equal opportunity employer dedicated to fostering diversity within the workplace. Join us in our pursuit of outstanding healthcare services.



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