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Infrastructure Engineer

3 months ago

Riverwoods, United States Discover Financial Services Full time

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

The Infrastructure Engineer works on holistic engineering deliverables across different stages of the product lifecycle and determines technology patterns for the overall solution. This role takes the lead in guiding more junior engineers and is a role model in fostering the adoption of new technologies. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. 

Responsible for all aspects of the x86 hardware and software lifecycle for Virtual and Windows server solutions. Core competencies include but are not limited to VMware and Windows operating systems, x86 hypervisors, scripting/automation, HCIS and x86 hardware solutions. Works in agile product delivery team. Interfaces with Product Owner, Product Architect, Application Development and Operations teams on standards exceptions or troubleshooting of issues relating to hardware/OS/application integration.

Responsibilities 

  • SME-level accountability for a specific technology and backup/secondary responsibility for another technology.
  • Documents current environments, SOPS, future directions, technical designs, change tickets, and other items for internal operations as well as external auditors.
  • Will be the escalation point for other team members and knowledgeable of all team technologies.
  • Responds to engagements from the Command Center and 1st level operations teams to provide production fixes and root cause analysis.  Available on a pager rotation for 24x7 support
  • Experience supporting Microsoft Windows Server technologies
  • Installation, configuration, and administration of virtualization infrastructures running on VMware suite of products
  • Experience with x86 and HCIS platforms (Nutanix, Cisco UCS)
  • Strong PowerShell or Ansible scripting experience, especially with the goal of automation
  • Experience working under a Change Management umbrella, with strong policies and approval chain
  • Able to demonstrate a strong engineering mindset throughout the project lifecycle
  • Able to take responsibility and will pro-actively look to identify and improve existing processes and practices within the environment
  • Excellent Communication skills (spoken/written English) are a must, strong interpersonal skills
  • Must be able to multi-task and respond effectively under pressure
  • Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms 
  • Continues professional education and create opportunities for core product teams to learn engineering best practices 
  • Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to or led technology communities 
  • Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work 
  • Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms 
  • Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability 
  • Participates in internal speaking and advocacy events 
  • Supports research activities to adopt new technology solutions in ways of developing new capabilities 
  • Continues professional education and creates opportunities for core product teams to learn engineering best practices 
  • Coaches immediate chapter and actively fosters the adoption of new technologies 

Minimum Qualifications 

At a minimum, here’s what we need from you: 

  • Bachelors – Computer Science or related 
  • 3+ Years – (Software) Engineering, DevOps or related 
  • Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale 

 

Preferred Qualifications 

Bonus Points If You Have: 

  • 6+ years’ experience in large enterprise systems engineering, or related experience
  • Certification:  Windows, VMware

 External applicants will be required to perform a technical interview. 

#LI-JJ1

Application Deadline:

The application window for this position is anticipated to close on Jun-16-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave

  • Paid Time Off

  • 401(k) Plan

  • Medical, Dental, Vision, & Health Savings Account

  • STD, Life, LTD and AD&D

  • Recognition Program

  • Education Assistance

  • Commuter Benefits

  • Family Support Programs

  • Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.