Product Manager

2 months ago


Riverwoods, Illinois, United States Discover Full time
Job Description

About the Role

The Product Owner at Discover is responsible for maximizing the value of the product resulting from the work of the team. This role is at the center of delivering new products and driving innovation on platforms that improve customer experience, meet customer needs, and create business value while prioritizing 'what' the team is working on to deliver value to the customer.

Key Responsibilities

  • Build and maintain a product backlog, prioritize its items to achieve business objectives and key results (OKRs), and continuously keep it up to date.
  • Understand and ensure product features and processes align with applicable business standards, regulatory requirements, and risk management standards.
  • Lead Agile practices, including sprints, planning, execution, and retrospectives, and hold meetings with the product team to continuously update the product backlog.
  • Define functional and non-functional product requirements, ensure completeness, integrity, and consistency, and source requirements for the product team.
  • Partner with business technology to create technical features that are required to continuously optimize system components and underlying infrastructure maintenance.
  • Manage and communicate scope, deliverables, and timelines of projects and/or plans through storyboarding and structuring complex information visually.
  • Contribute to the product development and vision by connecting how customer solutions support business goals and deliver Minimum Viable Product (MVP).
  • Collaborate with cross-functional teams to support go-to-market strategies.
  • Build a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible.

Requirements

  • Bachelor's Degree in Information Technology, Engineering, Business Administration and Management, Finance, Mathematics, Economics, Statistics, or related field.
  • 4+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related.
  • In lieu of a degree, 6+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related.

Preferred Qualifications

  • Experience working with Sysco unified contact center.

About Discover

Discover is a company that values compliance and risk management. We are committed to a diverse and inclusive workplace and are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.


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