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Senior Manager Software Engineering

2 months ago

Riverwoods IL United States Discover Financial Services Full time

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

Responsible for the application ownership, development delivery, and support for value streams. Manages a team including hiring, directing, mentoring, and assigning work. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

Responsible for planning, directing, and coordinating a team that performs capacity modeling, capacity management, and performance reporting. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

Responsibilities

  • Forecasts network volumes.
  • Directs team in the development of capacity models.
  • Develops performance and capacity reporting for PULSE BT applications and systems.
  • Develops bench marking capabilities and reports for production capacity.
  • Develops capacity and performance management tools.
  • Helps identify, manage, and escalate risks
  • Assists with performing capacity modeling and capacity management across all PULSE BT applications and systems
  • Determines current utilization and capacity of systems supporting PULSE business
  • Forecasts future demand for these systems as a result of client transaction volume growth
  • Ensures systems builds and client implementations meet PULSE standards for resiliency and reliability
  • Identifies gaps in system applications and infrastructure due to the forecasted demand, system resiliency, and client implementations
  • Identifies System tuning and optimization through annual benchmark testing by identifying capacity threshold adjustments, and platform resource assignment
  • Monitors systems daily performance to identify trends, and issues related to capacity gaps, and results of planned changes,
  • Initiates capacity upgrades with appropriate lead times to ensure forecasted increases can be handled by all systems supporting PULSE business
  • Provides monthly reports on systems health and availability
  • Manages software ownership and development from initial concept through continuous improvement.
  • Coaches and mentors team members. Supports individuals to achieve their individual development goals. Utilizes Agile and Lean practices to identify an solve systemic issues.
  • Utilizes tools to support data driven decision making. Identifies and removes blockers to enable the team to meet business goals.
  • Consults with management in the analysis of short and long range business requirements and recommends innovations.

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelors degree in Information Technology, or related
  • 8+ years of experience in Application Development, or related
  • 2+ years of people management

Preferred Qualifications

If we had our say, we’d also look for:

  • Past experience in capacity planning and infrastructure scaling.
  • Working knowledge of performance simulators – Selenium, Cucumber, JMeter, Paragon, PayHuddle
  • Skilled on multiple technology streams and high adaptable to changing technology landscape

#LI-KE

Application Deadline:

The application window for this position is anticipated to close on Aug-28-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $125,500.00 to $211,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave

  • Paid Time Off

  • 401(k) Plan

  • Medical, Dental, Vision, & Health Savings Account

  • STD, Life, LTD and AD&D

  • Recognition Program

  • Education Assistance

  • Commuter Benefits

  • Family Support Programs

  • Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.