Patient Relations Coordinator

2 weeks ago


Los Angeles, California, United States GDL Dental - Culver City Full time
Position Overview

GDL Dental - Culver City is seeking a dedicated Patient Relations Associate to enhance our front office operations. Our practice is committed to ensuring a positive experience for our patients from the moment they schedule their visit until their treatment is complete. We prioritize fostering a supportive environment for our team members while continuously improving our service delivery.

The patient demographic we serve includes English, Spanish, and Tagalog speakers, making fluency in Spanish a requirement due to the significant number of Spanish-speaking patients we accommodate.

Key Responsibilities
  • Maintain effective communication with patients throughout their visit.
  • Manage patient check-in and check-out processes, including consent forms and necessary paperwork.
  • Conduct follow-up calls for continuing care and recare, as well as handle incoming phone inquiries.
  • Send birthday and greeting cards to patients.
  • Schedule patient appointments efficiently.
  • Verify insurance information and coverage.
  • Accurately enter patient data and treatment details into our system.
  • Possess the ability to commute to the office.
  • Have knowledge of Medi-Cal and PPO insurance plans.
Employee Benefits
  • Paid holidays
  • Paid time off
  • Medical insurance coverage
  • Life insurance options
  • In-house dental discounts
  • 401(k) plan with matching contributions
  • Monthly team incentive bonuses based on performance goals

We look forward to welcoming a new member to our team who shares our commitment to excellent patient care.

Required Skills
  • Experience in General Practice
  • Bilingual proficiency
  • Knowledge of Denti-Cal
  • Understanding of Fee for Service
  • Insurance verification skills
  • Appointment scheduling expertise
  • Proficiency in Treatment Planning
  • Familiarity with PPO plans
  • Experience with SoftDent and Dentrix software
  • Fluency in Spanish and Tagalog
Compensation

Hourly wage ranges from $17 to $20.



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