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Patient Relations Coordinator
2 months ago
GDL Dental - Culver City is seeking a dedicated Patient Relations Associate to enhance our front office operations. Our practice is committed to ensuring that every patient has a positive experience from the moment they schedule their visit until their treatment is complete. We prioritize fostering a supportive workplace culture that encourages teamwork and continuous learning.
Key Responsibilities:
- Maintain regular communication with patients to ensure their needs are met.
- Facilitate patient check-in and check-out processes, including managing consent forms and necessary paperwork.
- Handle follow-up calls for ongoing care and recare appointments.
- Manage incoming calls and inquiries professionally.
- Send birthday and greeting cards to patients to enhance relationships.
- Schedule patient appointments efficiently.
- Verify insurance details and eligibility.
- Accurately enter patient information and treatment plans into our system.
- Possess the ability to commute as required.
- Have knowledge of Medi-Cal and PPO insurance plans.
Qualifications:
- Bilingual proficiency in English and Spanish is essential due to our diverse patient demographic.
- Experience in a dental practice is preferred.
- Familiarity with dental software such as Dentrix or SoftDent is advantageous.
Benefits Offered:
- Holiday pay and paid time off.
- Comprehensive medical and dental insurance.
- Life insurance coverage.
- In-house dental discounts for employees.
- 401(k) retirement plan with matching contributions.
- Monthly performance bonuses based on team goals.
We are excited to find a candidate who shares our commitment to exceptional patient care.
