Patient Access Coordinator
2 weeks ago
**This role allows for remote work following successful completion of initial on-site training**
Are you dedicated to assisting individuals on a daily basis? Do you have a strong commitment to delivering exceptional service to patients and their families? Become a part of our esteemed team
The Patient Access Coordinator serves as the main clinical liaison for patients seeking appointments and addressing care-related inquiries within the Cedars-Sinai Health System. This position involves managing incoming calls for both primary care and specialized services. Responsibilities include scheduling appointments, responding to patient clinical questions, resolving issues, and managing complaints, as well as directing and escalating calls as necessary. As a clinical team member, the Coordinator is expected to carry out all responsibilities independently in accordance with departmental standards with minimal oversight.
Key Responsibilities
Handles and resolves a minimum of 60 calls daily, acting as the primary patient contact for assigned specialties within the Medical Network with minimal supervision. Guides, directs, and refers patients to the appropriate multi-specialty areas while ensuring a seamless experience for the patient. Utilizes scheduling systems/applications to arrange patient appointments efficiently. Identifies effective solutions to complaints and disputes, addressing all concerns with professionalism and courtesy. Appropriately escalates patient calls in accordance with established guidelines. Delivers exceptional service through effective intake processes, diligence, and expertise on every call. Assists the department Lead in providing updates to staff and disseminating relevant materials. Aids in the training and cross-training of new hires and existing personnel. Coordinates various administrative support activities, including facilities management, patient billing, utilization management, quality management, and risk management.Qualifications:
High School Diploma / GED is required. Minimum of one (1) year of experience as a Medical Assistant or in a related field is required. Preferred: One (1) year of experience managing multi-line and high-volume telephone calls in a healthcare environment or related field. Medical Assistant Certification is required.-
Patient Access Coordinator
2 weeks ago
Los Angeles, California, United States Cedars-Sinai Full time**This role offers remote work options following successful completion of on-site training** ** Are you dedicated to assisting individuals on a daily basis? Do you have a strong commitment to delivering exceptional service to patients and their families? Become a part of our esteemed team The Patient Access Coordinator serves as the primary clinical...
-
Patient Access Enhancement Coordinator
2 weeks ago
Los Angeles, California, United States UCLA Health Full timePosition OverviewThe Patient Access Enhancement Coordinator plays a vital role in ensuring the efficiency of patient access services within a leading healthcare organization. This position is integral to the operations of a vast network of outpatient clinics, which collectively manage millions of patient interactions each year.Key ResponsibilitiesCollaborate...
-
Senior Patient Access Coordinator
2 weeks ago
Los Angeles, California, United States Cedars-Sinai Full timeJob OverviewJoin Our Esteemed TeamThe Senior Patient Access Coordinator is a pivotal role within our organization, expected to demonstrate exceptional expertise in all operational responsibilities. This position is designed for individuals who can seamlessly transition across various functions within the Admissions department with minimal retraining. The...
-
Patient Access Coordinator I
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess excellent multitasking abilities, and are eager to take on the vital responsibilities of a Patient Access Representative, this opportunity may be for...
-
Patient Access Coordinator I
2 weeks ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess excellent multitasking abilities, and are prepared to embrace the vital duties of a Patient Access Representative, this opportunity may be for you. ...
-
Healthcare Access Coordinator
5 days ago
Los Angeles, California, United States UCLA Health Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at UCLA Health. As a Patient Service Representative, you will play a critical role in ensuring that patients receive exceptional care and support throughout their healthcare journey.Key ResponsibilitiesLiaison Services: Act as a liaison between patients, physicians,...
-
Senior Patient Access Specialist
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeOverview of the Patient Access Representative IV Role The Patient Access Representative IV is a pivotal role within the healthcare framework, requiring a high degree of expertise in all essential functions. This position encompasses comprehensive admissions processes for both pre-admission and in-person registration of patients seeking treatment. The...
-
Senior Patient Access Specialist
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeOverview of the Role The Patient Access Rep IV is a highly skilled position requiring exceptional proficiency in all essential functions. This role encompasses comprehensive admissions processes for both pre-admission and in-person patient registration at the facility. The representative ensures seamless patient access to the healthcare system while...
-
Patient Services Access Manager
1 week ago
Los Angeles, California, United States Optum Full timePosition OverviewAt Optum, we are dedicated to enhancing healthcare delivery through innovative technology and compassionate care. Our mission is to empower individuals to lead healthier lives, and your role will be pivotal in achieving this goal. We foster a culture of diversity and inclusion, providing a supportive environment for professional growth and...
-
Patient Access Operations Leader
1 week ago
Los Angeles, California, United States Optum Full timePosition OverviewAt Optum, we are dedicated to enhancing healthcare through innovative solutions and technology, enabling millions to lead healthier lives. Our culture thrives on diversity and inclusion, offering talented professionals a supportive environment with comprehensive benefits and opportunities for career advancement. Join us in making a...
-
Patient Access Representative
6 hours ago
Los Angeles, California, United States Cedars-Sinai Full timeAbout the RoleCedars-Sinai is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality service and care.Key ResponsibilitiesPerform a variety of patient access activities, including scheduling, pre-registration, financial...
-
Los Angeles, California, United States LA Family Housing Full timeAbout the RoleThis is an exciting opportunity to join LA Family Housing as a Patient Problem Solving Specialist, where you will play a critical role in coordinating efforts within the SPA 2 Coordinated Entry System (CES). As a key liaison between hospitals and homeless service providers, you will foster relationships between organizations and facilitate...
-
Patient Access Representative
3 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAbout the RoleCedars-Sinai is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be the first point of contact for patients and their families, providing exceptional service and ensuring a smooth registration process.Key ResponsibilitiesRegister patients presenting to the medical center for...
-
Patient Access Specialist
5 days ago
Los Angeles, California, United States Heluna Health Full timeJob SummaryWe are seeking a highly motivated and customer-focused Healthcare Navigator to join our team at Heluna Health. As a key member of our Office of Patient Access, you will play a critical role in ensuring seamless patient access services through our call center and patient-facing tools.Key ResponsibilitiesInteract with Patients: Provide exceptional...
-
Patient Access Representative
1 day ago
Los Angeles, California, United States Cedars-Sinai Full timeAbout the RoleCedars-Sinai is seeking a highly skilled and compassionate Patient Access Representative to join our team. As a key member of our admissions team, you will be responsible for ensuring a seamless and efficient registration process for patients presenting to our medical center for treatment.Key ResponsibilitiesPerform all admissions activities...
-
Patient Access Representative
3 days ago
Los Angeles, California, United States Gracelight Community Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Gracelight Community Health. As a Patient Access Specialist, you will play a critical role in ensuring that our patients receive exceptional customer service and that our healthcare services are delivered efficiently and effectively.Key...
-
Patient Access Representative
5 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAbout This RoleCedars-Sinai is seeking a highly skilled and compassionate Patient Access Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive high-quality and effective service.Key ResponsibilitiesPerform all admissions activities for pre-admit and face-to-face registration of...
-
Patient Access Representative
1 day ago
Los Angeles, California, United States Cedars-Sinai Full timeAbout the RoleCedars-Sinai is seeking a highly skilled and compassionate Patient Access Representative to join our team. As a key member of our admissions team, you will be responsible for ensuring a seamless and efficient registration process for patients presenting to our medical center for treatment.Key ResponsibilitiesPerform all admissions activities...
-
Patient Access Representative
2 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAbout the RoleCedars-Sinai is seeking a highly skilled and compassionate Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient registration process for patients presenting to our medical center.Key ResponsibilitiesRegister...
-
Senior Patient Access Specialist
2 weeks ago
Los Angeles, California, United States Cedars-Sinai Medical Center Full timePosition OverviewThe Patient Access Rep III is a pivotal role within our organization, requiring a high degree of expertise in various operational functions. This advanced position demands proficiency in all aspects of patient admissions and access services.Key ResponsibilitiesExhibit a comprehensive understanding of patient access protocols and...
