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Patient Relations Coordinator

2 months ago

Los Angeles, California, United States Good Tree Full time
Customer Relations Specialist

Good Tree is dedicated to empowering entrepreneurs of color within the cannabis sector. Our organizational culture emphasizes flexibility, creativity, and growth. We prioritize the well-being of our employees and foster an environment of innovation. As a Customer Relations Specialist, your primary role will be to cultivate meaningful connections with patients through tailored product suggestions and exceptional customer service. This position is remote, leveraging data and analytics to inform your decisions and contribute to the overall success of the company. Strong communication skills, adaptability, and a commitment to customer retention are essential for this role.

Key Responsibilities:
  • Establish and nurture meaningful relationships with patients
  • Employ data-driven insights to guide decision-making
  • Communicate effectively within a collaborative team
  • Address and resolve customer escalations
  • Support the ongoing development of the company
Performance Goals:
  • Enhance sales through unique offers
  • Maintain customer loyalty through outstanding service
  • Utilize data for personal and professional growth
Minimum Requirements:
  • Must be over 21 years of age
  • At least 1 year of experience in sales
  • At least 1 year of experience in customer service
Preferred Qualifications:
  • Bachelor's degree in Business Management or a related field
  • Familiarity with the cannabis industry

We look forward to your application. Good Tree is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time
Pay: $27.00 per hour