Technical Support Engineer for Laser Systems

2 weeks ago


Los Angeles, California, United States Bodorlaser, Inc Full time
Company Overview:
Bodor Laser is a leading manufacturer renowned for its advanced fiber laser machinery designed for cutting a variety of metal materials. With a presence in over 150 countries, Bodor Laser provides customer support in 20 languages, emphasizing a commitment to employee welfare and societal contributions. The company aims for global acclaim through its innovative products manufactured in China.

Position Summary:
Bodor Laser is in search of skilled technical service professionals to enhance its operations.

Role Responsibilities:
  • Serve as the main point of contact for customer inquiries through various communication channels.
  • Assist in diagnosing and resolving mechanical and electrical problems associated with laser equipment.
  • Coordinate customer schedules to maximize the efficiency of laser machine usage.
  • Perform mechanical repairs and address safety issues.
  • Facilitate training sessions and prepare detailed service documentation.
  • Travel as required within designated regions.
Required Qualifications:
  • Associate degree in a relevant discipline with a minimum of 2 years of experience.
  • Familiarity with engineering software and effective technical communication skills.
  • Capability to work autonomously and collaboratively in a dynamic environment.
Location:
The North American headquarters is located in Schaumburg, IL, with opportunities available across various regions in the US and Canada.

Compensation and Benefits:
  • Attractive salary package and extensive insurance options.
  • Generous paid leave, retirement plan, and additional perks.


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