Customer Success Specialist
1 week ago
Verity Technologies is seeking a Customer Success Specialist to join our growing team
As a Customer Success Specialist, you will play a vital role in ensuring the success of our innovative virtual reality-powered physical therapy solutions within clinics and customer sites. You will be the primary point of contact for our valued customers, providing exceptional support throughout their journey with Verity Technologies.
Responsibilities:- Provide comprehensive implementation support for our cutting-edge physical therapy devices in various clinic settings.
- Offer ongoing technical assistance and troubleshooting to ensure seamless device operation.
- Serve as a dedicated liaison between Verity Technologies and our customers, fostering strong relationships built on trust and collaboration.
- Gather valuable customer feedback and insights, relaying them to our development team to drive continuous improvement.
- A genuine passion for the transformative potential of new physical rehabilitation technologies.
- Strong interpersonal skills and a commitment to delivering exceptional customer experiences.
- Ability to travel between clinic locations to provide on-site support.
- Proficiency in troubleshooting basic laptop, hardware, and software issues.
Join Verity Technologies and make a real difference in the lives of patients by empowering them with innovative physical therapy solutions
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